I NOW LOVE AUDI JACKSONVILLE!!! After conversing with Justin and Andy I have an entirely new and improved perspective of this establishment. Justin and Andy were enormously apologetic of our initial experience and completely flipped our situation the best way possible. They immediately addressed our concerns and the intolerable actions we initially endured. They then made sure to do everything in their power to help us feel comfortable and find the best deal possible for the car my sister wanted. This illustrated the luxurious values of Audi Jacksonville. I would love to give another HUGE shout out to Amanda. She is an absolute sweetheart and the true definition of an active listener. She made sure to wrap up the sale in the smoothest way I have ever encountered. They were fast, transparent, informative, communicative, empathetic, and demonstrated traits of passionate leaders. Everyone was welcoming, including those working with others. Though we got off on the wrong foot with David and Myles, I was informed they are quite new and will receive proper trainings to help avoid such misunderstandings and allow them time to mimic their surrounding professionals. I am so happy to see the true beauty of Audi Jacksonville and now my mother is even searching their inventory for a new car of her own, lol! What a full-circle moment! Andy is a lovely organizational leader and delivered luxurious experiences, top tier professionalism, accountability, enormous respect and care for clientele, and swift effective responses to errors. Again, HUGE, HUGE, HUGE thanks to Amanda, Justin, and Andy, for helping my sister retrieve her new car in confidence; we cannot stop raving about it :) !!!!

As a Business owner with limited time to purchase a vehicle, I was looking for someone honest, professional, and full of positive energy. Well, I found it / him. Adam Jay Hammersky is an absolute professional. If all salespeople were like him, the car buying experience would change. We negotiated all of the terms over the phone and scheduled a call with finance too. He continually checked on the status of the deal and would send me personalized videos of the vehicle. There is no surprise why this guy is crushing the game at Audi Jacksonville. A 10/10.

Want great service from a dealership! This is The one! Manager is number one when it comes to his clients concerns! Sales crew is super professional they go straight to the point! We have been around for quiet sometime now and bought from others in Jax St Augustine and Fleming Island can’t compare the honesty of these people. 100% recommended!