I originally went to Audi of Smithtown to put in a factory order for an RS3 in the late spring / early summer of 2023. I met Thomas Robbert in sales who was clear in letting me know that there was essentially a waitlist and they couldn’t promise me an allocation at that time. That being said, I put in a small deposit to hold my position and was contacted in October 2023 when an allocation was available for me. *They were the first dealership that I was on a waitlist for that contacted me with an allocation*. I put in an additional deposit to confirm my order and the car was delivered in March of 2024. Throughout the entire process from the initial inquiry through even today after putting 1,000 miles on the car, Thomas has been more than helpful and informative. Even asking me questions I didn’t consider to make sure all my needs and expectations were understood and met. Whenever I reached out, I typically received a very quick response. I did pay a small markup but I knew that it was unavoidable due to the dealership network and inventory on Long Island, NY. New RS3’s are extremely hard to come by in my area. Outside of the markup, I wasn’t aggressively pitched any products that I didn’t already have any interest in (wheel & tire). Aaron in finance was clear and brief so when I picked up the vehicle, our interaction lasted no longer than 10-15 minutes to go over the paperwork and sign. I have dealt with a few dealerships in my life for myself, my wife, as well as a few friends and this process has been a top 2-3 experience. No complaints and definitely recommend if you’re looking to buy a new Audi.

I bought a 2024 Audi Q7. My salesperson was Ms Yanique McBride and she was awesome. She helped me secure the best price as well as all available incentives. When you go, be sure to ask for her!

Absolutely an amazing experience! We spent weeks searching for the perfect car. After much back and forth we decided on the Audi Q8 e-tron. At first we went to visit another dealership, but was a bit discouraged at the deals being offered. After a referral from a family member we landed with an amazing sales person in Alexandra Levitt and the awesome staff at Audi of Smithtown. Not only did they work out an amazing deal for the e-tron, they were also honest, friendly, professional, courteous and straight forward! Qualities often lacking in today's car salespeople. On the delivery day, Alexandra seemed just as excited to meet us and see us drive away in the car as we were in purchasing it. The finance person was also great! Straight forward and patient, he took his time explaining all of our leasing details and options. I highly recommend Audi of Smithtown for your next dream car purchase! Great work Smithtown Team! Keep it up.

What an absolutely fabulous experience this dealership provided from my initial search nearly 2 months ago to the ultimate purchase. My wife and I spent weeks looking for the perfect car, working with other dealers and even car brokers which was disappointing to say the least. None of them came anywhere close to the fabulous experience we had with Audi of Smithtown. Alexandra Levitt made the disappointment we experienced with the others disappear when she found the perfect 2024 S5 Coupe, which was not even in possession of the dealership yet. Alexandra is an amazing, professional and honest salesperson. She presented the best deal at the best price. No pressure whatsoever which is very rarely seen when car shopping. Yesterday we picked up our new S5 coupe and Alexandra was just as excited as I was. She made the pickup as smooth as could have been made from showing us all the technical aspects of the vehicle, to working with Aaron in the finance dept who explained all our options in a straightforward manner, to the final drive away. Everything was perfectly explained which left no room for any confusion. I would very strongly recommend Audi of Smithtown and especially Alexandra Levitt for your next vehicle purchase.

My service experience at Audi Smithtown was nothing short of amazing! Everything was handled very professionally and timely from my loaner car to the service. The service area is very clean and has a relaxing atmosphere. Christopher was also very pleasant and professional to work with. I definitely highly recommend them for service.