Audi Roanoke

Suzanne Kiefer

The level of professionalism is always high at this dealership. The service manager is very personable and knowledgeable. Craig takes his time explaining things in a way you can understand them. The service department is extremely detail oriented and I have never had a problem with their service. The video explaining what they checked and did is also a plus. I know my car is well taken care of. All-in-all 5 star service for sure!

Pam Jennings

My husband and I had been looking for my dream car for several months when I gave Duncan Audi a call and Jim Thomas answered. I had expected to just go out and test drive an Audi Q5 with no plans to purchase anything there. We have had some bad experiences at Dealerships in the past with the high-pressure sales tactics. When we arrived at Duncan Audi, Jim greeted us and spent some time with us explaining all about Audi and the Duncan dealership.  We quickly realized this place was different. He made the whole process very easy and never once pressured us to make the purchase. He was literally a phone call away for any questions I had, and there were many.  He answered all of our questions with great detail. Jim really knows his stuff. Once we made the decision to purchase the 2022 Q5, the buying process was streamlined and painless. We love our Audi and the whole Duncan team. We really appreciate the stress-free experience Jim and Duncan gave us. If you're looking for a great new / used car, Jim Thomas is the man to see. You can find him at Duncan Audi.

Audi Roanoke

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