As always my friend Dan Bresnan came through for me. My friend Bill traded this Jeep in, so I knew everything about it. I had wanted to go back to 1vehicle and Dan made it happen. Thanks Dan yet again for your due diligence with helping, you always make it simple. ????????????

Very Happy with My purchase. They were very attentive and informative. Avery was very friendly and attended my family with respect and she explained evrrything to us about our purchase. The process was very easy and we enjoyed our time in the waiting area while everything was being finish with paperwork. Overall I would recommend

Thank you Elly and the wonderful work of the Audi Rochester team in helping us trade in my 2019 Q5 and purchasing my brand new 2024 Q5! Clearly, we felt valued as customers and more importantly as people. Elly and the team patiently worked with us with all of our questions and in coming together on a plan with a resulting solid, fair deal. The vehicle was delivered with care and instruction on the available technology. Pat and Frank.

I purchased my Audi from another state. The communication of all the information was well taken care of, and I even had a trade-in. Talked to the sales manager Pete, and he did an evaluation of my trade and gave me a most probable trade number. We made the deal over the phone, and I sent the deposit. A few days later, I took the trip to Rochester. I was greeted at the door by Kara, my sales representative. Before arriving, Kara contacted me via text and collected all the information that was needed to complete the transaction. She was extremely thorough, accurate, and friendly. They looked at my trade and showed me all the numbers that matched our phone conversations, and the deal was done. Painless efficient and rather enjoyable. Kara showed the operation of the car and went over some setup options we were done. I was back on my way home with my new car and a great experience. I can't say enough about how everyone was very comprehensive and knew exactly what needed done and did it. Pete got it all together, and Kara took care of the details! Great job!

I had a fantastic service experience here with my A6. The technician Rob found a potential safety issue with one of my tires while I had it in for routine service. We decided that it would make the most sense to replace the set and they were able to source my preferred brand right away. Service advisor Chris Dean was thorough, professional, honest, and made everything seamless.