176 7 Rutland, VT
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(64 reviews)
5.0
Bob Lewis made our experience painless and actually fun! Kelley and I want to share with you that today's sale was the best we have ever had. Bob explained everything to us In a concise and informative way, and you satisfied all of our questions. My daughter was so excited to drive the car home! Don't think she h a s stopped smiling yet! Kris, the finance manager, was very efficient, and didn’t try to oversell us on anything and made the purchase so smooth. Very fair and accommodating! In the future we will pass on our experience with you and the Audi group. Sincerely yours, Randy Hicks and my daughter Kelley Hicks.
5.0
I just had a 20K miles service performed at Rutland Audi. scheduling the service by phone was pleasant and quick. Arriving on time I was greeted by Amanda, the service coordinator, who explained the scope of today's service, the expected time to complete the service, and answered my questions about using my iPhone in the car wirelessly (bluetooth) clearly and effectively. The service was completed on time and I was given a detailed report including an actual video of the final inspection. I drove away knowing my Audi Q5 Is in good hands. JoeR
5.0
Excellent and very friendly sales staff especially loved my interactions with Dean and Chris. They made my car buying experience so much more enjoyable and pleasant.
5.0
My experience at Rutland Audi was absolutely amazing. I live two hours away from this dealership but it was worth the drive. I had such an awful experience at my local (Audi of Albany) Audi dealership that I knew I had to go elsewhere. I researched Rutland online and found that they had a great selection of the vehicle that I was looking for (Q3) I drove out on a Monday and upon arrival I was greeted by my salesman, Jim. I explained my horror story at my local dealership and he assured me that that would not happen there. So I told Jim what I was looking for and he showed me several different vehicles. Jim was so knowledgeable about the vehicle, answered all my questions and did not pressure me at all. After a test drive, I was sold on the beautiful Q3 with all the bells and whistles. I worked out a finance plan with the manager, Andrew, who was great to work with. I spoke with the finance manager, Michelle, the following day and put everything into order. Since I live two hours from the dealership, Jim and Andrew offered to deliver my new vehicle to my house. A couple days later Jim was at my door with my Q3! He spent a good amount of time going over all of the paperwork and setting up my phone to sync with the car. Jim went over every detail of the car and wasn't in a rush to leave. Overall, I give Rutland Audi a million stars for making my car dreams come true. Jim was so friendly, knowledgeable and thorough. I recommend Jim and Rutland Audi without a doubt.
5.0
If Google had Michelin stars for dealerships, I would give Bob Lewis of Rutland Audi three Michelin stars. He made purchasing my vehicle, easy and painless, very friendly to work with very knowledgeable and a huge pleasure to work with. I will definitely be back in the future.