1425 Auto Mall Drive Santa Ana, CA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(1203 reviews)
5.0
My experience at South Coast Audi was nothing short of exceptional, thanks to Ian. From the moment we walked in, Ian greeted us with a warm and friendly demeanor. What stood out the most was his genuine commitment to ensuring that my wife and I had a positive car-buying experience. What truly set Ian apart was his dedication to ensuring we found the perfect car. He didn't rush the process, and his attention to detail was commendable. Thanks to Ian's efforts, we eventually drove off in the exact car we were looking for. I highly recommend South Coast Audi, and particularly Ian, Nick, and James for their outstanding service. If you're in search of a dealership where customer satisfaction is a top priority, look no further. Thank you, Ian, and the entire team at South Coast Audi, for going above and beyond to make us happy customers.
5.0
Our experience at Audi South Coast was enjoyable. Samer Mahmoud was our sales agent, he was helpful, knowledgeable and had a fun sense of humor. He also honoured the Costco discount, which was great. Chelsea in finance was also kind and patient with us and made the experience very memorable. Kindest Regards, Scott & Deborah
5.0
Great car buying experience. The sales team was very responsive and personable. This made the process easy, very timely, and exemplified the definition of customer service. I would not hesitate recommending this dealership to others and would definitely return for future car purchasing considerations. Ask for Samar!
4.0
What a great buying experience with Ben. He was really helpful and knowledgeable, as well as a pleasure to talk to. I will admit that after the agreement was made and we were signing the paperwork, the finance person managing that process was very pushy when it came to additional warranty items. She simply would not take no for an answer. I was basically informed that unless I purchase these warranties, I was looking to pay a whole lot more for mandatory service checks and again when I go to return my e-tron in 3 years. In the end, they made the extra sale, but I walked away with concerns about the agreement I had gotten myself into and what future expenses I’m looking to face. Fingers crossed that it all ends well… in the meantime, I’m just going to enjoy this beautiful ride ????
5.0
Received my SQ5 quick and painlessly. This is my first Audi and I couldn’t be happier with the quality of their cars! Thank you.