Wonderful experience, Torr and Rachelle stayed late to finalize my paperwork. My Q5 is really nice and the purchase process was simple and straight forward. I got the price I wanted and drove away same day.

Easy to get a final out the door price via email and phone (within a few dollars for an out of state purchase). I was nervous buying sight unseen but my salesman, Jack, had everything ready to go when we arrived. I did feel a bit rushed (they seemed surprised we wanted to test drive before handing over the check) and I had to ask for proof of certification and warranty since it wasn't included on the paperwork that I signed. No problem getting either of those things after we signed all the papers, thankfully. Jack did a nice job walking us through the car features after the sale, which was appreciated because I know he was busy. Overall, a good enough experience and smooth-ish process. Would buy from there again but make sure they take time to make sure everything is in place.