Auto Agency

2016 Mazda CX-5

Luke Prestridge

I visited a number of used car lots for about a month before finding the car I wanted at Auto Agency.
It was quite refreshing that Steve was so reasonable and patient in working with me to make sure I was completely comfortable and happy with the vehicle I purchased.
I had the car independently inspected by a mechanic I know and trust, and he worked with me through the process, even getting me a better price on some recommended service. (Nothing was wrong, just some preventative maintenance recommended by my mechanic.)
The best compliment that I can give is that Steve is a man of his word and does very good business. He sells good cars at a fair price, and I'm very grateful for his patience throughout the process. He truly went above and beyond.

I definitely would not hesitate to recommend Auto Agency to a friend or family, or anyone that asked.

Thank you Steve!!

Maurice McLaughlin

Steve is one of the easiest dealers I've ever worked with. He's straight forward when it comes to business and gracious if you have any concerns. It was a pleasure buying from him and I would definitely visit again in the future.

Ben Y

HIGHLY RECOMMENDED??I bought a car here recently and want to share about it.??One of my friends from church recommended this place to me because his kid had bought a car from Steve 2 years ago and has had a really good experience the entire time.

I came with my friend and Steve’s wife Kay went with us for a test drive (The dealer,  Steve, was at an auction out of state). I was interested in a car that had decently low miles for a used vehicle. My friend helped me look over the car, the next morning I came and did another test drive with Steve. ??Steve and his wife talked me through the process of making the purchase and recommended paying with a money order because it would have a zero percent fee, as opposed to high bank fees. Steve had the car smog checked for free.

I then went and spent several hours at a coffeeshop, got the carfax, did some research, called family and friends for a sanity check. Carfax showed that the car had spent most of its life up north, so I wanted to get it checked for rust underneath, and during the test drive, the steering wheel had vibrated when putting pressure on the brakes at 65-80mph. Steve took me and the car to a shop, where they raised the car up on a stand, I could see there was minimal rust on the bottom of the vehicle. They took off the brake pads to check them, and smoothed the rotors. The car did not have the vibration braking at high speeds. At this time, I was calling my insurance company (before they closed), and Steve just paid for all that service. My call with insurance took a good while, and Steve was very patient. His wife then helped me to go get the money order at Kroger. While finishing up paperwork, Steve was showing me ways to save money on certain items.

It was dark by the time I started driving home. Since my test drives were during the day, I had not looked closely enough at the headlights, and they were very dim. At my destination I got some help confirming that one of the headlights was out. All it took was messaging Steve, and driving back (in the daytime) and getting it looked at, and the bulb replaced for free. The guy who works next door to Steve was also very helpful, and both of them helped me see that my car had fog lights.

I would definitely recommend buying a car here. Steve, Kay, and their neighbor all seem very genuine, honest, and very helpful. I did my research to make as sure as I knew how that I was making a sane decision, since buying a car is not a small purchase, and I felt very comfortable buying here. I would say, do your research, check carfax, call your family and friends, make the decision that feels right for you, but this was a great place to buy a car. Steve was very upfront and let me know important things about the car, unprompted: he let me know that the front cv axles had been replaced for instance.

To summarize, this place has some great Japanese and Korean cars, and the dealer was honest and helpful and took care of all my questions and concerns.

Sanjay K

Steve has gone above and beyond expectations to meet customer needs. He has helped work out issues even after purchase.  Highly recommended!

B Reynolds

I found Auto Agency through an ad, and it turned out to be a great find. The dealership is modest in size, which makes browsing more personal and less overwhelming. My focus was on a specific Mazda, and Steve, was incredibly pleasant to deal with. His approach is friendly and pressure-free, making the car buying experience comfortable. Steve's knowledge about each car, including the vehicle I was interested in, was impressive.

Steve was also very accommodating to the mechanic I sent to perform the pre-purchase inspection. This small dealership offers a refreshingly straightforward car buying experience, perfect for anyone who values personal service and a no-pressure environment.

Auto Agency

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