3512 Airline Boulevard Portsmouth, VA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.1
(391 reviews)
5.0
Nice little used car lot found on cargurus. Got a sweet deal on a nice 9yr old 2015 ram. Very nice people matt and amber. Matt seems to be a 1 man show running the place. Very nice, Laid back, no stress atmosphere used car/truck/van shopping. Will definitely pass the word on to friends to check them out for a used vehicle and see what they got. They are kinda like a little hidden corner store but worth checking out. Thanks for my new lovely truck.... Dave.
5.0
Auto City is amazing across-the-board. I recommend this place to anyone looking for a vehicle that’s reliable, detailed to the max and a completely stress-free experience! Amber was amazing to work with! She was kind and funny and thorough and was able to answer all my tedious questions. We love our family van it’s beautiful inside and out!
5.0
I would say my overall experience of Auto City was excellent. This was my first time buying a car, and I bought a 2016 Chevy Cruze from them; the salesperson that helped me and my father was Tim. The car was very clean, and we were impressed with its condition for a used car. When it came to paperwork and questions, Tim was very helpful, and if he didn’t know the answers, he would find them, whether it was looking the information up online or talking to one of his associates. Prior to visiting Auto City in Portsmouth, my parents and I went to another dealership to look at cars, and it felt like I was being rushed to make a decision and pressured to buy a car from their lot. At Auto City, I didn’t feel rushed or pressured at all, and I ended up with the car I wanted. My dad loves everything about my car, and he felt that it was the right one for me.
5.0
I had a fantastic experience purchasing a car at Auto City of Hampton Roads, largely thanks to Tim's exceptional service. From his knowledge and professionalism to his genuine commitment to customer satisfaction, Tim went above and beyond to ensure a smooth and stress-free car-buying journey. I highly recommend Auto City of Hampton Roads and Tim for anyone in search of outstanding service and a great car-buying experience.
5.0
I wish more car dealers were like they are at this place. Matt gave us ZERO pressure. He knew all about the care we were interested in and he did not try to hide anything. You can get a very accurate idea of the car you are interested in without actually visiting the lot. The test drive was fun, and there was zero pressure afterwards. This was an unusually pleasant experience. A good place to do business with.