I met the owner, Jason, in passing at a gas station in Mandeville on a Friday. I mentioned that I noticed a vehicle of his that I was in the market for. I had done my research for over a year and knew exactly what I wanted and what I was willing to pay for it. He was very polite and we made a handshake deal for the vehicle on the spot. I told him I'd stop in Monday to take a good look at it before I could make a hard commitment, but everything sounded great. I stopped by after the weekend, Jason recognized me immediately and told his salesman Sawyer about our handshake deal. The Auto Direct crew had phenomenal customer service, made sure the vehicle was in immaculate condition, and let us drive it around for a couple days while we made our decision. When it was time to do the paperwork and close, everything was exactly what we had agreed on in our gas station handshake deal. There were no additional extraneous charges or fees to nickel and dime me, just the purchase price that we agreed on + TT&L. We couldn't have been more pleased with the deal we got and the customer service at Auto Direct. Jason is a stand up guy.

The guys who run this place are phenomenal. I came here with my toddler who immediately threw up on me as soon as I sat down and the owner Jason was so incredibly sweet. He jumped up from what he was doing brought me paper towels, water for baby and me and a whole garbage can, he told me not to worry about anything. The sales man I talked to was great, in fact of all the sales people I talked to between New Orleans and the Northshore he was the most knowledgeable and not slimey at all. He listened to me, what my preferences were and only tried to sell me cars that matched. Unlike some other big dealerships who tried to pull me in with cars that were not available or tried to sell me heavily marked up junk the guys at Auto Direct have quality cars they sell for reasonable prices, big dealership service but good neighborhood spot feels.

Had a great experience. Thankful for our salesman. Sawyer did an excellent job explaining everything and making us comfortable. Our vehicle has been super reliable. I am beyond happy with my decision.