661 Cary Avenue Staten Island, NY
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(121 reviews)
5.0
I went to change brakes, rotors and put gas for AC. I went to auto masters after I checked with another place on Richmond road. The price was really reasonable comparing to other mechanics shop. It was affordable, the service was great. manager was nice and the service was great. I highly recommend them. I am already schedule to fix my daughter car. They have 2 locations now.
5.0
I went to two different mechanics before coming here insisting I had an issue with my wheels. They ignored me. The team, Rami and Kamal, at Automaster listened and actually did the work and found the issue - which turned out to be a big safety issue ???? Axel was cracked, nearly split off, it was a matter of time and risk that my wheels didnt fall off in mid drive. You can see in the pics how bad it got - how the first two mechanics didnt find it is ridiculous - and I'd chock it up to the reality of how some mechanics treat women vehicle owners as the previous did with dismissing my concern ??????????? Automaster is a refreshing, honest place for my vehicle, and ME! Rami and Kamal did a great job hearing me, assessing my vehicle and finding the issue and resolving it ASAP within two days (had to get parts) in time for my car to be safe to drive for work the next day. They communicated pretty well and kept me informed. (If no car i needed to obtain back up.) They even showed me what the found with my car on the lift and explained in detail, quite quickly and well. Quoted me a fair price, got the parts and repaired. I absolutely felt the difference in how my vehicle drove once it was fixed and now breathe a sigh of relief as i drive. Thank you!!!! Small cons, the same in most repair shops of timing isnt always easy to manage so the wait was a while (but you can choose to not wait and return when its done.) They had wifi and I got some work done so it worked out ok. Theres no coffee shop or something within 10 mins walk to sit and wait. Minor things. Im grateful for excellent service and happy to return for whatever my car needs. I also found their prices to be reasonable and fair. Thanks guys!!!
5.0
They did an excellent job on my Toyota, payed 6k to fix the whole care and it’s brand new with no more problems since I crashed the car like 3 times so I had to get a l out of stuff done, it’s for sure worth the 6k I payed. I’d 100% recommend coming here again!
5.0
I have to start by saying this is a 10/10 mechanic. I was having issues with my car that several different mechanics couldn’t help me with, I felt they were taking advantage of me because I’m a young woman and they assume I could get ripped off. After being given outrages prices, I finally received a very reasonable price here at automaster. They treated me like family, every move with care. Not to mention the staff was very professional and courteous. They took care of every little problem. I could easily say that this is my permanent mechanic now and I would highly recommend anyone to come here.