1979 Thornton Rd Lithia Springs, GA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.3
(3165 reviews)
5.0
Hi All - I bought a Honda CR-V EX-L 2024 from the Auto Nation Honda on March 2024. Th entire process was easy, quick and transparent. I had my research of the vehicle upfront, so i was very specific with the model/trim/color that i needed. Daniel Lowery - was my first point of contact. Met him on a Friday and he had a test drive arranged even without me asking. Drove the car and liked it. He explained me a lot on the features. Then we started on the quote. After a few negotiations i had the price slightly higher than where i would like. Then comes in Virgie Michell and she with just one call got me the price that I was ok an the very next day. So on Saturday the Car was ready detailed for delivery before i could walk in. Even she helped to get in touch with agents on insurance because mine did not come through on time. All done and Honda gave me a interest almost what i wanted and i signed! Oscar - was from the finance side who actually gave me a lot of options on the post purchase coverages and warranties. He made me buy one :) he was very cool! Overall a very good experience in the purchase and satisfaction with the car! I would definitely recommend this place looking forward to take my friends over there for sure.
5.0
I would like to acknowledge the excellent customer experience we had with Jamar. Thank you for your honesty, reliability, and patience, Jamar. From the very fisr interaction till we left in my beautiful car it was a great experience. I messaged him probably 50 times and was always met with respect and willingness to figure out the best way he could assist me. My husband agrees with this 100%, and we will be back in the future for our next car. Thank you again, Jamar. From a happy customer.
5.0
I had scheduled an appointment at the service center for my vehicle, but a few days before the appointment, it would only start sometimes. I did what I could, and it eventually started. I drove into the center and was impressed with the care and knowledge the staff provided from the moment I arrived until I received the diagnostics, work estimate, and cost details. Ram was especially fantastic; he communicated effectively and pleasantly surprised me by providing my van with a full detail before pick up. This is the place to go if you're looking for excellent service, upfront pricing, and expert staff.
5.0
Autonation Honda on Thorton Road is exceptional. Had service done and even traded in at this location. Tayo helped us with the trade-in process and is an exceptional human being. He cared about our needs while also providing insight into what options we had without pressuring us into stretching the budget we had. Also, what other place do you see the manager of the facility taking matters into his or her own hands to clean up water so customers don't trip and fall? I know that seems silly, but when do you ever see a suit and tie taking even the smallest (but incredibly important tasks) on themselves? Inspect what you expect - that kind of pride speaks volumes at a dealership.
5.0
I was skeptical about going to a big dealership because most car salesman are just thinking about the check they get for putting a person in a car. Not really caring if the vehicle is a good one. I came to Auto Nation off Thorton Road and meet Ellis Gripper. He was not only pleasant from the start but he was very helpful and patient. The whole team there was awesome. I felt like family. Thank you for all you all done for me and my son to get into our Honda Accord. Best dealership in Ga.