Autonation Toyota Libertyville

Rob Brown

I recently purchased a used vehicle from AutoNation in Libertyville.  I live out of state and I simply want to thank everyone at this location for making this a seamless transaction.  We started working with Simeon in sales and he is outstanding, making sure all of our questions were addressed and explaining all of our options clearly.  When I arrived to pick up the car, Jordan in finance was ready on time to meet and sign the paperwork.  This is usually the part of the process where I always feel like I need to shower afterward, however at 56 years old this was the first time in my life that I did not feel that way.   Jordan covered all our options, explained in detail extended warranties, etc...but respected our decisions, pressed to the edge but did not go beyond.  That is exactly the way you will earn repeat business and grow business through referrals.  I have walked out of dealerships in the past and purchased elsewhere because of what can happen in the finance office.  I traveled over 500 miles to purchase this car, and now that the transaction is complete I would not hesitate for a second to purchase another vehicle from  Simeon and Jordan.  If you are looking for a vehicle, I highly recommend contacting Simeon at AutoNation Libertyville, IL.

JJS Account

This is my third time buying a car in my life, but my first time doing so entirely online.  I went to a few dealerships but it was very clear that I was being given the hard sale.

Instead I found my car online, via their national site.  Though disconcerting at first I took a chance and cold called.  I am glad I did, as in the end Lucas and the team at AutoNation Toyota Libertyville made the process very easy.  The price was right too so I had him take about 100 photos and he gave me a very honest assessment of the car.

At no time did I feel pressured and they were very open to respond to the added scrutiny that comes with doing a purchase like this.

Now that I have the car in my possession I am very glad I took a chance and went with them and trusted them even though I only interacted with them via text and phone calls.   As the car buying experience goes, this was a great one.   Would recommend this place to anyone looking to buy a car, new or used.

Thanks again guys.

Monna Marcial

Setting up an appointment was easier than expected.  There were 2 available slots to choose from considering it was a last-minute decision to send my car for 1st time maintenance after purchased from 3 months ago.  I arrived at the service center 15 minutes earlier and got done 1: 45 hr/min.  Car was washed when they returned to it to me.  I just wish there were more agents to take care of long line of customers waiting to check in.
Overall experience was great.

Autonation Toyota Libertyville

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