Autosales Palma Llc

Shawna Surrelle

Just brought home a pre-owned Audi ragtop. I was anxious, used car dealers are used car dealers. The general reputation is poor. But, my experience was the opposite.

Spoke with the Biz owner/operator Razvan aka "Giovy" to confirm availability and negotiate a deal pending inspection and test drive. The next day I arrived and was shown the car. No rush, no urgency. No sales BS. He was patient, permitting me time to visually inspect the undercarriage, brakes, wheel wells, bumper attachments, mirrors, and top. Looked over the engine and fluids, trunk; scrutinized the interior; tested the automatic top. All looked good. He shared the CarFax report. Time to drive.

I took a generous test drive. Pumped the brakes, stepped on the accelerator. Giovy was cool and patient. I called to  initiate my insurance, closed out the transaction. Done. Smooth. And, most important, Giovy did not attempt any used car salesman games, he was straight up and patient.

The showroom garage is well lighted, designed for viewing, and meticulously clean. Mercedes, Porsche, BMW, Audi - all makes and models of pre owned luxury cars - all cared for and it shows.

I drove the car out the door and home 35+ miles. No stress.

Overall, an optimal experience. Highest recommendation.

Andrei Badiu

I just bought my second car from here. Massive upgrade from the Hyundai Elantra I initially got - a gorgeous, one of a kind, Lexus RCF. I am basically in love with the car. Thank you so much Alex and Giovy for making this transaction so easy and pleasant! You guys are the best!

John Jones

Great car runs perfect....Aside from a quality product FANTASTIC service and professional trust from start to bottom.  Buying a used vehicle sight unseen from out of state and wiring money to someone you just met takes complete trust.  Mario and the team earned that from me immediately.  Would do business with them again in a heartbeat.

Tim Freel

Hi,
I called about a car they had.  I was calling from out of state.   They immediately got a live call link so I could see overall condition of car.   They were very accommodating and made the link happen quickly.  I flew in and looked car over.   It was as they described.   I bought the car and proceeded to begin my journey (900 miles).
Several hours into trip the car developed a noise that was not engine related.
I made a video of the noise and sent the clip to the palm auto.  They stuck behind their reputation, even though i bought the car as is.  My dealer had a quote on the problem/repair, and Palm  Auto stepped up and helped on funding part of the repair.
They did not have I do this, but they felt bad about the situation.   Very nice of them
Very impressed.

Autosales Palma Llc

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