29200 Telegraph Southfield, MI
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(2646 reviews)
5.0
Jason G. Was a great salesman and very helpful with quick and clear responsiveness. I will be a returning customer and would recommend others to go to Jason at Avis Ford. Thank you for making a deal that worked for my family on our new 2024 F150.
5.0
Just picked up my new 24 Maverick from Jeremy Z. Best experience I've had working with a dealer in a long time. He had everything ready to go no issues. Fast and painless. Detail guys are on point as well. Truck looks amazing. If you need a new Ford JZ is your man. Near or far doesn't matter he can make it happen. I came from across the state. Highly recommend!
4.0
It seems like the service experience I had at the dealership was a bit challenging. The service representative appeared to be quite assertive when I brought in my car for transmission failure. Instead of providing reassurance, he repeatedly mentioned the option of seeking service elsewhere whenever I inquired about the process. The inspection fee of $360 felt steep, especially considering it covered only diagnostics. When I questioned this, he explained that two diagnostics were necessary due to the presence of two symptoms. Despite my past positive encounters with the dealership, this particular interaction left me feeling somewhat perplexed. I would think twice before bringing in my car to AVIS Ford next time ....... Update: I met the service manager, he seemed very reasonable and nice person. He explained properly to me the problems with my car which require a complete engine and transmission replacement. My car just reached the 100k miles. I personally find Ford cars unreliable and designed to fail more often and don't exceed the 100k. Nevertheless, the overall experience I had at Avis Ford was very good today
5.0
I had a fantastic experience with Rob Ritchie at this dealership. He treated me like royalty, ensuring that I didn't have to wait for anything and that my time was not wasted. Rob went above and beyond to make sure I had a quick and efficient experience. Thanks to him, Ford has gained a new loyal customer. Thank you, Rob!