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2514 Grenoble Rd Richmond, VA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.1

(51 reviews)

Most recent consumer reviews

5.0

from sarah woll, a month ago

Couldn’t be happier with the repair of my 2019 Lexus. I had a sizable and deep scratch on the right side, dings and scratches all over the bumper, and a side swipe on the left side. Bit of a mess. Julian, the owner, is so nice and helpful. He was able to order paint quickly and quoted me a price I was happy with (there was no change to my original quote or surprises when it was time to pay). He and Will M. were so thorough, transparent, and helpful. My car was ready at its predicted pick up time, and Will checked in with me mid week to let me know how everything was going. The paint was matched and cured perfectly. I’ve never had this done so I didn’t know what to expect, but I am surprised at how great it looks. No indications that there was any damage. I will definitely return as needed. I highly recommend for any body work. Great business!

5.0

from Gail “Juicyfruit84” Singleton, a year ago

Had to take my car to B & K Auto for repairs after someone hit it in a parking deck but wasn't honest enough to leave their info. Julian and the crew did an amazing job replacing my trunk and had my car ready when promised. It was not my first time using his services, but it's the first time I've ever had an incident with my car, and I'm thankful that they always do a great job.

5.0

from Usman Khan, 2 years ago

They did an excellent job with replacing the side mirror on my mother's car. Very quick service, very friendly, and prices were quite reasonable. However, the best thing about them is that they're honest. Rarely will you ever find such honest mechanics around. All in all, will return here again if I need any mechanic work done. Update: I've brought my BMW multiple times here since this review, and they do a fantastic job with repair work, and have a very reasonable turnaround time. Prices are very good too.