Baker Ford Coopersville

Lindsey Riley

I purchased my 2023 Timberline Explorer from Betten Baker in October of '23 and had an overall good experience.  I had been looking for a Timberline for quite sometime and just couldn't find the right deal.  I happened to stop in there one day on the way to Grand Haven and they told me they had one on order.  After some negotiations, we reached a deal and my car would be arriving in about a month.  The car came in just a little later than the time they said it would but, they did a great job of keeping me up to date.  I signed for the car and picked it up late one night after work.   I was raining and dark at that time.  A few days later I parked next to a curb, step up on the curb and noticed a bunch of damage to the roof of the car, a couple of dents and lots of scratches.  I called Austin the sales manager and we determined it came from the transport company.  They came to get the car, brought me a loaner and fixed all the damage. When the car was repaired we all sat down to have discussions on how it could be made right.  I have to say, in the end, Betten Baker did an outstanding job and made things right.  Was I disappointed that it was missed before the car was delivered?  Yes.  Would I have signed for the car knowing the damage? No.  However, I did sign for it and it is what it is.  Betten Baker did everything I asked to make it right.  I am very happy with their customer service and would recommend them to anyone.

It has been almost a year now and they have also serviced the car since purchasing.  We've had 3 oil changes that were easy to schedule, quick and convenient.  We've been very happy with the Sales team, especially Austin, and feel we've had great service.

Bella Leese

Purchased a vehicle through Alex King about a year ago and had a really great experience. He was very helpful and honest throughout my search and has continued to be that way. During my search, Alex was willing to find me the cars I wanted to look at, even if they did not have them on their lot. I have also had small complications with my vehicle 2x this year and have sent Alex a message and he was swapping my vehicle out for a courtesy vehicle within 24 hours both times. The whole staff was great and I have appreciated the communication from the technicians both times my car needed attention. Would absolutely recommend working with Alex and the Betten Baker Chevy/Buick team for any vehicle purchases.

Cindy S Thompson

Betten Baker Ford has excellent customer service and a great team of knowledgeabe people.  Their Sales Manager is top-notch and truly cares about what you are looking for and what your needs are!  We will only shop Betten Baker Ford in Coopersville!!

Baker Ford Coopersville

Found 91 cars for Baker Ford Coopersville

Make

Mileage & Year

Price & Payment

Deal Rating

Body Type

Exterior Color

Interior Color

Fuel

Drivetrain

Features

Cylinders

Other nearby dealers