Baldwin's Tire And Alignment

Melissa Ginder

Hands down chip helped us above and beyond and did not have to but for safety and pice of mind dor us he  did , these days it hard to find hope in humanity however thanks to him I have some.  A++ in my book and forever thankful for knowing good people still are out there.  Thank you chip.

Phoenix Falkenrath

I had been searching for cars for several weeks as my current car expectedly did not pass inspection. And if anyone knows when you're tight on money and you need a car to get you to point A to point B, it can be a frustrating and exhausting process.

There's where I was. I had been writing emails, leaving voicemails and texts to different places in PA, DE, NJ for weeks. Especially with the lockdown in effect (June 2020), it was a difficult situation to maneuver.... That brings me to Baldwin's garage.

Bob is absolutely amazing!! He works in the auto sales office. From start to finish on a holiday weekend he did everything to make my experience as positive and personable as possible. When we first talked I let him know my budget and the non-negotiable price I had in mind which I expected to include everything (tax, title, tags, etc.). He gave me details of the car, maintenance, repairs, and everything I could expect regarding the process. Remember, it was a holiday weekend, so he even called the title companies to find out if they were open for sure before I commuted 45 minutes to Gap, PA.

When I arrived at the garage it was clean, cool and Bob had all the things ready to go for a test drive. Bob was very courtesy regarding facial masks and made sure I was comfortable with our interactions. We got everything set and I drove the car home!

I even took it to my mechanic as I always do after purchasing a new cat and my mechanic not only have the car a clean bill of health, he was enthusiastic with the repairs and maintenance the car has under Baldwin's care.

I have had very bad experiences my life with buying cars and dealing with dealerships and private Sellers and auctions etc and I will tell you now, hands down Bob and Baldwin's is the only place to go whether you are around the corner or two hours away, it's 100% worth it.

James

Definitely will use again. I took my car for a 4 wheel alignment and they did a great job. They went above and beyond. My car was sitting for awhile so the rotors were rusty and the coilovers were not tight. The tech cleaned my rotors and tightened my coilovers. I noticed that and it says a lot about how professional they are and shows they care. The small things go along way. Thank you Baldwinand especially the Tech for caring. You gained a customer because of your caring Tech.

Baldwin's Tire And Alignment

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