Ball Auto Group

Emily Naitoh

Everyone was nice and I was able to buy a car in one afternoon. My  one suggestion is to be aware that they might sell you something you don't want or need. They tried selling me warranty on the paint and an alarm system. That would be an extra few thousands of dollars for things I didn't ask for. They said I had to pay for it because it was already installed but after saying no a few times they took the price off. So far I am happy with my car and if you do shop here make sure you stand your ground on what you want to pay for.

Mr Mark/ Ms Patricia...very professional/friendly/awesome costumer service ...We stopped by just to see Acuras ...They asked for name/number they would calls with a good price...we left they call us little over an hour we went back 2-3 hours later we drove out with a 2024 Acura Integra...We never felt pressured to purchase this car they gave us time to make a decision ...we drove out with a awesome experience we will come back again for our next Acura...THANK YOU MR MARK/MS PATRICIA...

Alejandra Sanchez

Alex was the sales associate that helped me during my visit. He was friendly, attentive, and very patient, not only with me and my son, but with my mom as well. He answered all of my questions, and showed me multiple cars and never once pressured me into a particular car.  The staff I dealt with was very professional with outstanding customer service. In the end, i went with a new 2018 Honda, and  I am extremely happy with the type of service we received, the Manager, Gabriel, made it possible for me to get the finance needed with the lowest APR % possible.  They worked diligently and creatively so that the monthly payments came to something that I felt comfortable in paying. They also valued my trade in at a very reasonable price - with no questions asked or buts...
My overall experience was a fantastic one! I have never had such a positive experience when purchasing a vehicle, they know how to take care of their customers and find a way to make the experience as painless as possible. I will be returning customer for sure!

Ball Auto Group

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