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1905 Patrick Street Charleston, WV

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.2

(278 reviews)

Most recent consumer reviews

5.0

from Ashley Woodfell, 4 months ago

Meghan was so super sweet, went and looked at the new 2025 Camry in the showroom Friday night before close. Decided Saturday morning I wanted to drive it, texted her first thing that morning and they had it outside before I got there. This is the first car I’ve purchased brand new and at a dealership. I never felt pressured, she answered all my questions and they gave me a super fair trade in price on my car. Didn’t have to spend my entire Saturday at the dealership was in and out within a few hours! Thank you Meghan for all your help!

5.0

from Kimberly Lilly, 7 months ago

Ball of Toyota was amazing to work with. I live far away and Kaitlyn was amazing from the start.She got me approved and then waited for me to be able to travel to pick up the car , she went above and beyond to have everything approved and ready to go so everything went smoothly. She also met us outside with a smile and was friendly and courteous and helpful . I love my new car and wish I had done this sooner!! Definitely recommend

5.0

from Kim Kemper, 7 months ago

Kaitlyn and Cole were amazing to work with. I was able to complete my purchase over the phone in a matter of hours and they had my car waiting for me the next day. They were both very professional and friendly. There were no high pressure sales or misleading advertising . They had the exact vehicle I was looking for at a competitive price. We drove 3 hours to shop here and would do it again for our next vehicle. Best car shopping experience ever!

5.0

from George Cummings, a year ago

This is one of the best dealerships I’ve ever done business with. Kaitlyn was amazing and her communications of when the truck was coming in were top notch. Cole in financing made the whole agreement smooth and seamless. The general manager came and picked me and my wife up when we arrived at the airport. I will absolutely do business with them again. Hands down the best service.