Banner Ford Of Monroe, Llc

Eddy Myers

I had an outstanding experience with the parts and service team!  Everyone we dealt with was extremely courteous, knowledgeable, and helpful. They went above and beyond in helping us get a replacement to a lost key fob in a compressed timeframe since the vehicle was needed for an out-of-state trip.  Will definitely use them for future vehicle needs.

Patrick Brawner

First off, I hate going to dealerships for service, as I can do most things myself.

We were traveling through on our way back home from vacation when I had a sudden front end issue with our truck. After the first shop failed to find an issue, I called Sheryl with Banner Ford and she was able to get me in right away so we wouldn't be stranded over the weekend. They quickly determined the front right hub was coming apart and got it changed quickly to get us back on the road. They had me out the door in less than 2 hours.

Being a dealership, the prices are severely overinflated as I could have bought the part elsewhere for almost half the price. The only reason they get 4 stars instead of 5 is the price, but I am still very thankful for the quick turnaround and overall service that Sheryl and the mechanic provided.

david glover

Banner helped me with a inverter failure on my new truck that I purchased at different dealer . The dealer I bought it from said they would take care of any issues and being out of town was not a problem . The dealer never followed up with me so I took it to Banner and had my truck repaired in les than 24 hours !!

Learned my lesson and will be buying from Banner 100% from now on .

Banner Ford Of Monroe, Llc

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