1689 West Arrow Route B Upland, CA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
5.0
(70 reviews)
5.0
Hands down the best car experience I've ever had!!! I couldn't be more thrilled for my new car and am happy to recommend Baron Elite to anyone seeking authenticity from more than just a business. An exceptional experience at a fantastic establishment! Nothing but the very best! Typically the least expectation for any car buying experience but with Baron Elite, it's how they roll! In the midst of graduate school and hearing a new transmission just won't do, car buying became daunting. Until I came to Baron Elite! Not only was the entire inquisition and buying process simple and direct but also exceptionally honest. A giant thank you to Baron Elite for turning car shopping into a fun and outstanding experience! (Purchased 05.08.24) ***PS after reading a few reviews, I am compelled to add to my brief summary above: Arian was seamless in every facet of my experience with Baron Elite. From my initial phone call inquiring about the Mustang to succeeding my car purchase, Arian is a gem and an absolute wealth of knowledge! It is beyond evident the amount of time and precise effort he puts into his business with great care for not only the products he offers but in his kind and genuine character he shares with anyone who comes thru his doors. Again, thank you from the bottom of my heart Arian, you truly are one of a kind!
5.0
I am glad we purchased the Lexus from Baron Elite. The experience has not been without some bumps but, as life is, we expect bumps. The good thing is that all were nicely smoothed out by Arian. I feel fortunate to have had a pleasurable time with Arian and would heartily recommend him and Baron Elite to anyone looking to get great quality and genuine traditional value in a auto purchase experience. Paul and Mary Jurupa Valley
5.0
Couldn't be happier with my purchase from Baron Elite! Arian was very detailed and straight forward about everything. You can really tell he puts a lot of effort into each vehicle he sells. Would highly recommend buying a car from him
5.0
## A Stellar Experience with Arian Walking into Baron Elite Auto, I wasn't just looking for a used car; I was hoping to find something special, something that felt like the perfect fit. And thanks to Arian, that's exactly what I got. From the moment I stepped onto the lot, Arian exuded a genuine warmth and enthusiasm that put me at ease. He wasn't just a salesperson; he was a car connoisseur, eager to share his knowledge and passion. He listened patiently to my needs and wants, never once pressuring me towards anything I wasn't comfortable with. The selection at Baron Elite Auto was impressive, each car meticulously detailed and presented with pride. Arian expertly guided me through the options, highlighting features and showcasing the unique personality of each vehicle. When I fell head-over-heels for a particular car, he didn't hesitate to answer my endless questions with a smile and a wealth of information. The entire buying process was seamless and transparent. Arian made sure I understood every step, and his willingness to negotiate fairly made the whole experience stress-free. He handled the paperwork efficiently, keeping me informed and ensuring everything was completed without hiccups. But what truly sets Arian apart is his dedication to customer satisfaction. Even after driving off the lot, he remained available to answer any questions and offer support. He truly cares about his customers, and it shows in every interaction. Baron Elite Auto, thanks to Arian, is more than just a car dealership; it's a place where you'll find your perfect match and become part of a family. I wouldn't hesitate to recommend them to anyone looking for a truly exceptional car buying experience.
5.0
General stuff (A few things I learned during the buying process with Baron Elite) Car viewings and test drives are by appointment-only. Arian owns his own company and appears to be a one person operation, handling the business side, visual restoration, and mechanical work as well. However, it sounds like he sources other companies for some services like detailing and some mechanical work. While Arian works on cars acquired to bring them up to his standards for a sellable car, he is also selective about the used cars he picks up for resale. My story The car I bought was a 2006 Mazda 3 with 168k miles. It was in fantastic condition for its mileage and age. I ran into a power steering issue during test drive. I parked and gave Arian a call to ask him if I should drive the car back, in case driving might make the issue worse. He said yes, and so I did that. When I got back, Arian apologized for the issue and test drove it again with me, trying to reproduce the issue while I was there. It wasn't present, but I told him I'd be interested in the car if that issue could be resolved. Arian continued to test drive it for another few days that week. He was in frequent contact and gave me plenty of detail with his diagnostic considerations and research. While initially he thought the electric power steering pump might be an issue, he finally diagnosed it as a battery issue. He actually offered to change the power steering pump too, but I declined that because he went into details about his weak battery diagnosis and I agreed with his debugging steps. A few days later that same week, Arian offered to come out to Covina where I live to pick me up. This was above and beyond service from me, and it was also reassuring because he came and did it in the Mazda 3. It was a huge show of confidence in his solution because he was driving the car 25 miles round trip. He also showed me the odometer and he had put around 200 miles on the car in the few days since my test drive to attempt reproducing the power steering issue. I've worked on a handful of cars in my life and reproducing inconsistent issues like that is a pain. --- Today It's been just over a month since I got the car. I've driven it over 1000 miles with no issues. That's not to say I expect 0 issues. This is a high mileage used car, and all car parts break down, eventually. What I can say is that Arian has been very up front about the past issues and what he and the past owners have done to address them. He provided a personal level of service that I would have never expected in any car buying experience, let alone a used car buying experience. I highly recommend Baron Elite and would go back to shop from Arian for future cars. I did get a great deal on my car, but more than that, I actually think I got the best condition car that I possibly could've gotten for the price I paid. --- A couple last thought tips: - Do note that you'll pay sales tax on top of prices you see. This is normal for dealerships, but I've only bought cars off Craigslist or from friends and family before. He also does take care of the paperwork though, so you don't have to spend half a day going to the DMV like with a private sale (plus more time for a smog check). - Arian puts car tours of his inventory on Youtube. Watch it so you can see it all in detail before you go in. He's thorough in the videos, and it gives you a chance to spot for anything you might want to inspect closer, or ask questions about.