1540 Walden Ave, Cheektowaga, NY
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(3625 reviews)
5.0
I purchased a new vehicle at Basil , I decided to go there knowing Vinny Catroneo was there Kevin and Don worked together and helped with the transition I am very pleased and appreciate the great time in the purchase I got exactly what I wanted, I highly recommend going to see the Basil team for your vehicle purchase, we have purchased from them for almost 3 decades now. I’ll be back again for my next purchase soon
5.0
My experience today was 5 star. When I pulled up, I explained that my brakes were metal on metal in the front and that I was visiting from out of town. Sal was very kind at the service desk. He was friendly and, told me he would call right away to see if he could get the parts in. And, he did. I called a bit later and asked if they could do an oil change while it was there. That was done also. So, new brakes, an oil change, and they checked my wheel bearings and battery as I requested. Colin fixed my car. He did an outstanding job. Everything was done in a speedy manner and everyone was so polite! I highly recommend this dealership for service. P.S. My car was also clean on the inside. No oily smudges or anything!
5.0
My wife and I recently purchased a Ford Escape Platinum Hybrid from Basil Ford. We worked with Harrison and Charlie. Harrison was quite new to sales, but he was great with follow up. We actually were all set on a used Escape Titanium Hybrid elsewhere, when Harrison reached back to us and suggested looking at new. We were able to get a model with all the equipment we wanted and a great deal. I have been in the car business for over 35 years and hate being sold to. These two were great. They answered all of our questions and never were pushy. It was a great buying experience.
5.0
Joe was awesome to work with very professional and definitely is experienced with selling cars. Then he sent us over to Mike who was awesome also! Thank you guys at Basil for taking care of me in the purchase of my Ford Edge!
5.0
I had an amazing experience working with Kevin Hartman at Basil Ford! Kevin went above and beyond to help me get into a car and drive off the lot the same day. His dedication, attention to detail, and willingness to make the entire process quick and easy really stood out. If you're looking for a knowledgeable and reliable salesperson who genuinely cares about getting you the best deal and experience, I highly recommend Kevin. Thanks again, Kevin, for making it all happen so smoothly!