Basil Volkswagen Of Lockport

Shannon Byer

Ever have a car buying process that was fun and enjoyable?! Me neither, until I came to this place!   Absolute hands down best car buying process that I've ever been apart of. We 100% will be returning lifetime customers and will be sending everyone we know here. Our car salesman Nick made us feel so comfortable with his very personable demeanor-we couldn't have asked for a better salesman. Steven the manager was also incredible to work with. These guys really are trying to make a deal that works for YOU. Not only was the process easy, but I also love my new Volkswagen! 10/10 all around. This is how it should be.

Rachel Pepe

I recently turned in my car because it was time and Nick Withers was so great and accommodating and did everything he could to help me out and get me exactly what I wanted.  He is very trusting and humble.  I didn't plan on walking out that day with a new VW Taos but I did and I love it!  The team is really great there!  Everyone was super helpful and really did their best to help me drive off with what I really wanted.  Thanks again! Best car leasing experience I've ever had. Will be back in 3 years!

Adam Held

Outstanding service. Even after running into an issue with our vehicle, they went above and beyond to make things as convenient as possible for us. Addition of the text/email/video updates during the service process was unexpected, but a great feature to have to keep customers updated with what's happening during the process.

MARY Iuvino

Starting with my salesman Kevin H. Genuine and kind.Did not put any pressure on us to buy.
The service dept.  Josh,Great customer service skills!!! Personable! Recently had an issue with my  2022 Taos and Josh was so accommodating and helpful. Upon pick up Joe was Soo nice . Explained what was replaced on vehicle. Great group of people. ! Thank you for making this situation stress free!!!

carly shank

Always efficient, easy and convenient. They get you right in at your appointment time and out within a very reasonable time based on your services. I have had a great experience with Basil Volkswagen!

Basil Volkswagen Of Lockport

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