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10463 James Monroe Hwy Culpeper, VA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(1338 reviews)

Most recent consumer reviews

5.0

from Jim Humes, a month ago

I recently purchased our third vehicle from Battlefield Ford (and fifth overall from the Battlefield Group). Their sales and service people have always been top shelf and Jerry Warren, the salesman for this purchase, was no exception. Even though I was buying one of the cheapest used vehicles on the lot, it could have been one of the most expensive as far as Jerry's service was concerned. He was personable, knowledgeable and easy to deal with (he also went the extra mile in checking out a price issue in my favor). After I got home, I discovered a problem with the radio. Although it was an after-market radio--so not really Ford's problem--I called Jerry to see if Battlefield could troubleshoot it. Without hesitation, he had me set up a service appointment. The service tech found the problem, repaired it, and even came in under the estimate. All in all, our usual great experience with Battlefield.

5.0

from Pamela Kauffman, a month ago

Battlefield Ford has been exceptional with service from my experience. From the time I roll in, my comfort and concerns are their priority. I’m given updates while my vehicle is being serviced and kept in the loop with any issues. They provide water, tea, and coffee for me while I wait which usually isn’t very long. They make you feel like family!!

5.0

from Sharlene Holladay, a month ago

I’m jumping on the 4.7 star bandwagon! We could not have had a better experience with this service center. We happened upon the dealership on our RV trip to have someone take a quick look while our Ford chassis RV was still under warranty. While I had to leave the vehicle the customer service was exceptional!!! Ty Mr. Dubois??

5.0

from Dawn Moore, 2 months ago

My husband and I bought a used F-150 from Battlefield about 5 months ago. I don’t think we have ever had a more positive experience buying a vehicle. Everyone we had contact with was so friendly and up front. We received every piece of information we asked for. The service department is top notch, too. They did some agreed upon repairs and everything was done perfectly and on time. Highly recommend!