Bentley Charlotte

lamar smith

Beautiful place. Customer service is exceptional. They make you feel at home. Highly recommended to  purchase that Vehicle. that makes you say AHHHH That vehicle that puts a smile on your face. Check them out. Very friendly staff will answer any questions that you have . And not to mention the service department.
Is impeccable.

Chip Dolfi

Scott is honest. I had my Continental in for a tail light issue. While doing the diagnostic other issues arose. Scott told me that there were no safety or operational issues and we could defer them to a later date. He could have easily told me those needed addressed. I would have done the work. Instead, he fixed what needed done and said we’ll keep an eye on the others.
It’s not easy finding an honest service department at a dealership. Scott is one of them.

Ruby Works

Anytime I have to come in for my maintenance I get prior notification from the Service Manager, Scott and he is always polite, keeps me updated on what is going on with my vehicle  and he calls me prior to. Scott ensures me that I am satisfied with my services . I am provided with excellent services each time I am at the dealership!! Scott is the BEST!!

Doug Arbogast

We have three cars currently  being serviced and maintained by Bentley Charlotte and I am thrilled with their service and reliability as well as their ability to valet the cars to us as we live an hour and a half away. Anytime I need anything Scott MacDonald is always on the other end of the phone to help. He suggested I use his personal cell phone with all communication because it would be faster and more direct. I certainly appreciate that as both our times are valuable. Thank you for your professionalism and timely responses to our constant needs.

Scott worked me into his service schedule to rapidly to address a battery problem. This unplanned service could not have gone better. Back on the road.

Bentley Charlotte

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