28 Grand Avenue Englewood, NJ
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(2,328 reviews)
5.0
Got my new car from Benzel and Busch. Joanne is patient, responsive, professional, and yet very personable. I put down the deposit and factory ordered the GLE in April/May when dealer started to take orders for the new model year. Since then, it was then a very, very long process from MSRP release, option changes, allocation confirmation, production schedule, and so on. Although there were few hiccups, Joanne was always there for me (email, text, and call) to answer my questions, modify my build, and provide me with updates on the car. I finally collected my new car last week. Couldn't be happier when saw it in person. This is my first purchase from Joanne and B&B since I moved here, surely I can see myself come back again. Highly recommended! Joanne - Thanks again!! You are amazing ????
5.0
Mercedes Benz one of the best cars in the world, And I don't have to say a lot about that German beauty, Just wanna say the customer service there was Awesome, Me and my wife we didn't wait long to meet with a sales person to show us the desired car, Great place to get your Mercedes if you are one of its fans, Free Parking lots Availabe, Highly recommended.The photo of the car will be posted when I receive it. So we've just received the car, And thank you JOANNE, she is professional, Kind and she was patient explaining all the details for us. Left us with a peace of mind. Don't forget to follow my account that you can discover a new outlets and places in New Jersey and United States.
5.0
I very much enjoyed the excellent service by Laura and Lou especially. Lou particularly gave me detailed information which helped me to make the best choices and right decision. The whole team is friendly, respectful and care for detail. As for the car, I am super happy with the choice I made. KUDOS TO Benzel-Busch ???? ????
5.0
Went to lease a new car and had an outstanding experience with no problems. Jieun was such an efficient account representative who helped me with an easy transaction. She was super communicative, welcoming, and thoughtful which led to an amazing experience overall. Moreover, the whole environment here at Englewood was a great workplace environment. The rest of the staff was so helpful and welcoming. Thank you for the great experience Jieun & Mercedes-Benz in Englewood. Love my new car !
5.0
Thank you to our incredible Mercedes-Benz Account Representative Jieun Chun located at Benzel-Busch in NJ! With her outstanding service and expertise, buying our truck was an absolute pleasure. Jieun elevates your experience with glamour and class- she's here to make your journey exceptional!