Bergen County Auto Group

I came here with the expectation of purchasing a vehicle, that was not wanted but needed. I expressed that to the sales manager right away; John. He was transparent right off the bat, after communicating with him on the phone.  He was calm, gave me assurance and really confident that I would walk away with the car that I wanted, once meeting him in person. Being that I have worked as an agent before at a car dealership, I would give this family owned group 5 stars. They are extremely helpful, not pushy, transparent, no haggling sales nature, communicative, and family oriented type of team.

Braulio, is also another sales manager that finalized the transaction for me in which made me feel extremely comfortable during the process, and listened to my concerns. He's also a funny individual which really made me feel so at home, sharing his stories with me. Sam, is a nice young man that completes the team, and a hard-working person. I appreciate all of their efforts to diffuse stressful situations, without the forcing nature of the process.

I will be recommending them in the future, and so grateful that I stumbled upon this family owned dealership.

Thank you all!

Taylor

My transmission broke on my car of 10 years so of course I was in a tough place desperate for a new car. I had no idea which auto shop to go to and found this one online and I am SO HAPPY I did. I called and was very transparent over the phone of my current situation to see if I could be helped before I had to Uber to the dealership. I first talked to John who was extremely helpful over the phone and I took the Uber to the dealership and immediately was met with very great service. Sam who also works there helped me with test driving and John helped me close out all the paperwork. I have never in my life dealt with such amazing car dealership service. Usually these processes are SO difficult and they made it so easy. I also did not feel like I was getting cheated or sucked into something “sales-y” it felt very genuine and they care about you where a lot of other dealers do not. I recommended 10000% to come here, you will not regret it.

Vladiana Thermesy

These folks really helped me out of a bind. They were very patient and understanding, I was able to to get approved for a lone the same day. The process was quick, easy and smooth.

Darin King

Bergen County Auto Group is a fantastic place to buy a car. Their salesman are knowledgeable, courteous, and professional. There is no pressure to buy anything and the selection of vehicles is vast. I highly recommend purchasing a used car from these guys. I purchased a 2021 Kia Sportage EX and the experience was excellent. The whole process took a little over an hour and they made a more than fair offer for my trade in.
Do not buy a used car anywhere else.

Ashley Shimansky

I wish I could give this place 1,000 stars! The whole staff, John, Zuly & Braulio truly go above & beyond. They were able to answer any questions or concerns that I had and most importantly they were able to get me into the vehicle I wanted. From start to finish they made my experience feel like a breeze. They keep it 100 percent real with you. Everyone was super friendly & knowledgeable. No hidden agendas or fees. I could not recommend John & his staff enough! They truly made the process so smooth. I will be back in the future!!

Bergen County Auto Group

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