3530 Franklin Rd Sw Roanoke, VA
Get Directions
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(292 reviews)
5.0
I recently purchased a new Mercedes at Berglund. The experience was very pleasant and the staff was friendly and knowledgeable. Carol Thompson was wonderful! She even came to our home for my husband’s signatures as he is disabled. After 5 minutes you feel as you’ve know Carol all your life. If you’re looking for a car, do yourself a favor and go see Carol.
5.0
Staff were super friendly and helpful! Buddy got me into the vehicle that I've wanted for a long time for a very low price. My car didn't come with a second key, and he helped me with that. Great customer service. Need a car that fits your price range go see Buddy!!
5.0
What a great group of people! Our salesman (Buddy) found my wife and I the perfect SUV. This place has amazing customer service and was very knowledgeable with their inventory. Thanks again Buddy for the great deal and service you provided us. We truly do appreciate you for all the help.
5.0
I had the BEST experience! Everyone was SO friendly and helpful, I was able to walk out with a 2019 Mazda 6 Signature Series! Y’all make sure to come see Buddy, Kevin, and Brian, THE BEST staff and so down to earth!
5.0
I needed a car urgently. Before I took my seat belt off, Buddy Davis was standing beside my car. He was very friendly and knowledgeable and showed me some cars and then we test drove two of them. They had what I was looking for. He had answers to all of my questions and even put gas in my new, used suv. He explained and pointed out all of the options the vehicle came with. My overall experience at the Franklin road Berglund Used Car Super Center was very pleasant. All three people I interacted with were kind and professional and they supplied me with coffee while the financing arrangements were being made. Coffee is always a plus. I do recommend this dealership to others and Buddy Davis specifically. Scott W. Roanoke, Virginia