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255 Maine Mall Rd Portland, ME

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(1,949 reviews)

Most recent consumer reviews

5.0

from Awesome Canuck Grandpa - John Cook, in the last week

We made the mistake of buying a used 2012 Honda Insight from a different dealer. It wasn't until we replaced the engine twice that we discovered there was a design flaw in the engine (Yeah, we should have figured it out the first time). We were faced with thousands of dollars worth of repairs, and we still owed money on it. We went to Berlin City Honda and explained that I have had a great relationship with Honda since 1983. My Dad had a Civic Hondamatic. Later, my wife had an Accord when we were first married. We had an Odyssey for years while the kids were younger. Berlin City Honda took the Insight, giving us a fair trade on it, and put us in a 2019 Honda Accord hybrid. We've only had the vehicle for 2 days, but we are very happy. Cody, our salesman, called today to see how we were enjoying it. Other than a little nagging issue with the tire pressure monitoring system, it's been a dream. Cody was a great salesman too. He communicated well. He listened well. We had good conversation. He looked for vehicles that would meet our needs, and fit as closely into our budget as possible. In the end we narrowed it down between a CR-V and the Accord Hybrid we finally chose. Thank you Cody, and the team at Berlin City Honda. Several times other employees greeted us, held doors, and offered us coffee, or water. The loan manager was super nice too, but I forgot his name. Sorry.

5.0

from Makena Diaz, a week ago

Just took home my 2024 Honda CRV, and I couldn’t be happier! My salesman, Cody, was fantastic and helpful throughout the process, and got me every deal he possibly could. I couldn’t recommend Berlin City and Cody more!

5.0

from Nikole Garand, 2 months ago

I love my new car! Megan Cogswell was awesome! She was patient while I was choosing which car, and while I was debating if a new car was the right decision. The finance department was also awesome! They walked me through the whole process and answered all my questions! The overall experience was probably the best I have ever had at a dealership.

5.0

from Michael Abbott, 4 months ago

I had been to a few Honda dealerships and did not have success. I was looking for a specific model. Contacted Noah Pellerin and got me my car, which was located in Ohio. The car came in this week (attached) a black pearl Honda CRV Sport Touring Hybrid. It was all done over the phone. He was responsive and attentive to detail and follow up. If you are looking for Honda Sales Executive contact him or the Dealership.Thank you.

5.0

from Broknluk Cyr, 4 weeks ago

Great dealership and our salesman Steve was so professional and friendly and set up our phones, explained all the safety features of our new HRV Sport . Berlin City Honda had the right color too. I’m going to recommend Berlin City to my relatives.