Bert Smith Bmw

Meredith Dykes

I was fortunate to get a same day appointment last week for a mishap with my BMW x3M . I received the message to add oil immediately because it was at the minimum level.  I was overdue for the maintenance visit and hence the above message.  Ci made certain that I was using the correct oil, but added it to another oil reservoir, NOT the oil reservoir.  The oil was brimming because no additional oil was needed.  Quickly made a call to Bert Smith BMW service department and Vinny realized what I had done and directed me to remove the added oil, then come immediately to have it flushed.  While there he made room for my regular maintenance visit.
Great job once again, also ran into bother Mike Fors and Cameron Brown, my car salesman.  Always a pleasure to see Mike Ford!
Thankful for the quick response to my mishap! Bert Smith BMW always delivers!

Daniel Meyer

Had a great experience at Bert Smith BMW in St. Petersburg, FL. Kaitlyn from sales took awesome care of me and the entire staff made sure I was happy with the transaction. Second time a customer with them, won’t be the last.

Candy Bruton

This is the first time I have purchased a car in another state without actually seeing it in person, which can be a bit intimidating. . There has to be a good bit of trust built between the customer and the seller to accomplish that satisfactorily and Brandon Gimlin of Bert Smith BMW did just that and more.  Knowing what I was looking for, the minute the car came on the lot he contacted me. From there and throughout the entire process Brandon called and texted with updates, pictures and next steps and answered every question I could possibly think of. He was so proactive and accommodating and it is apparent that it comes naturally to him to go above the ordinary in his attentiveness and customer service.  My car arrived in perfect condition and exactly as described. Brandon subsequently called to walk me through the full operation of the unique features of my beautiful M440i purchase. This has been an amazing experience and to say I am satisfied is the understatement of the year...I am elated. I highly recommend Bert Smith BMW.

Jessica Schuman

Bert Smith is a great place for your car buying or leasing needs. Ask for Roger - what a responsive, dedicated, and excellent sales rep!! We love him, and we’ve bought MULTIPLE cars from him.  You won’t be sorry.

Bert Smith Bmw

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