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13825 Sunrise Valley Drive Herndon, VA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(4445 reviews)

Most recent consumer reviews

5.0

from Jodie Edmiston, a month ago

I have had some really great experiences when buying my cars over the years! I can’t say enough about how amazing my buying experience was at BMW of Fairfax! Sam was my salesman and he was the perfect mix of letting me do my thing and him doing his job! No pressure sales and honest and upfront! Ferris was the sales manager and he was very helpful in educating me on my finance decisions, warranties and more! I really felt like he cared about what was best for me, not so much the sale! I will be referring family, friends and even strangers!!!

5.0

from Suzanne French, in the last week

This review is for the BMW Service center. I brought in my beloved 2001 BMWZ3 (48k miles) Roadster for general service and her annual detail! Always a pleasure to work with this group! My service advisor was great!! Thank you!

5.0

from Steve Cho, in the last week

Absolutely the best BMW dealership and maybe even the best dealership, PERIOD! My purchase experience of my ‘24 X5 was phenomenal. No haggling or hassles, no pressure, simply a great, smooth transaction. My sales professional (James D.) was just that, very professional and he gave me the best price. A few months after purchase, came in for warranty service and the service team provided the same great professional service. The service manager (Thomas G.) was extremely respectful, courteous, and kept me in the loop throughout the process. When I came in for my appointment, he was well prepared and had my loaner ready to go. In and out, no hassles! These folks are trustworthy and plain good folks. I would highly HIGHLY recommend your next BMW purchase or service from these folks!

5.0

from Brandi Lott, 4 months ago

Karim and Faris both took great care of me. They got me into the car I wanted at a very fair price! If you’re in the market for a new car BMW of Fairfax is definitely where you want to go.

4.0

from Brad Dinder, a month ago

A great experience from start to finish. Everyone I dealt with was organized and worked hard to get me a great vehicle at a fair price. The whole process took less than 3 hours, which is quite remarkable. Jude is a wonderful salesman and a great representative of the dealership and Feroz in financing was expedient, honest and a pleasure to deal with. I would absolutely recommend BMW of Fairfax and would happily purchase with them again. Update - I had an issue after my sale that was not successfully resolved, and had some trouble getting a response. As such, I've updated my rating. Overall - the sales process was still positive.