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Dylan Smith

They have been doing a lot to make this place great! I chose to stay here over anywhere else in the area (including 12 tribes) because of the location, service, and the amenities.

1. The bacon for breakfast… HECK YEAH! I loved this change. The breakfast staff are always super friendly and you can tell they take pride in their work.
2. The rooms look awesome and have been improving over the last few years!
3. The front staff are great!

Here’s what I would love to see next:
1. When I stay at Hilton’s their regular guests get a snack bag, this would be awesome and would build more loyalty!
2. Improved showers and beds (overall). With how often I stay in hotels I experience all levels of quality. Currently it is standard for most hotels, but these two things I find better at casinos and I think if these two things were fixed I’d never want to leave!

Mark Holyoak

The hotel is clean, updated, and had all the amenities we needed.  The beds were comfortable and everything worked well.  Most impressive was the consistent customer service of everyone of the staff from the front desk, maintenance, housekeeping, and dining room.  Everyone was attentive, friendly, smiling, and helpful.  I was especially impressed with Michael in the dining room - wow!  Also, Heather at the front desk was outstanding with her friendliness, customer service, and skills.  I'll definitely stay here again anytime I'm in Omak!  Thank you, BW Plus Peppertree Inn at Omak - a 5 star experience!

Constantinos Blachuras

We had a fist floor room which was really spacious and had like 12 foot ceilings which made the room not stuffy. We were two adults and two kids in a double queen. The extra room with a small love seat was much needed for our kids to play. We enjoyed our stay but on the busy weekend check in and breakfast could have been a tiny bit better but overall we really enjoyed our stay!

Ovidiu OANA

The Best Western Plus Peppertree Inn at Omak is a standout choice for travelers seeking comfort and convenience in Omak, Washington. Located at 820 Koala Avenue, this hotel offers a blend of modern amenities and thoughtful design, making it a top-rated option in the area.
Guests consistently praise the cleanliness and comfort of the rooms. Each room is well-appointed with amenities like a mini-fridge, coffee maker, and a spacious work desk, perfect for both leisure and business travelers. The beds are particularly noted for their comfort, ensuring a good night’s sleep.
The complimentary breakfast is another highlight, offering a variety of options to start your day right. From hot items like eggs and bacon to fresh fruit and pastries, there’s something for everyone. The breakfast area is clean and well-maintained, adding to the overall positive experience.
The staff at the Best Western Plus Peppertree Inn are frequently mentioned for their friendliness and helpfulness. Whether it’s a quick check-in process or assistance with local recommendations, the staff go above and beyond to make guests feel welcome.
Additional amenities include a fitness center, an indoor pool, and free high-speed internet, making it easy to stay active and connected during your stay. The hotel also offers free parking, which is a great convenience for those traveling by car.
Overall, the Best Western Plus Peppertree Inn at Omak provides excellent value with its comfortable accommodations, friendly service, and convenient amenities. It’s a great choice for anyone visiting the Omak area

Mark & Linda

We used the contactless check in process and it worked perfectly.  I check in on line and then received a text QR code.  When I entered the lobby I was able to use the code and it provided me with two room keys.   Later the front desk was able to assist me with a few minor problems (left a charger at the lost hotel).  He was polite and professional. Lots of parking.  The hotel is in a great location just north of the town.  The room was clean and quiet. The bed was a firm and provided a great sleep.  The 24-hour access gym is clean and the equipment was in working order, although there were no the free weights.  Also the on line process indicated the gym was on restricted hours - which is wasn't.  The breakfast was good and nice to start the day with a hot meal.  All of the employees I interacted with were friendly, polite and helpful - especially the two working the breakfast.  Check out was just dropping off the access card and back on the road with the room bill being emailed to me.  I will visit the next time again, when in the area.

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