13825 Sunrise Valley Drive Herndon, VA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(4,732 reviews)
5.0
If you want top notch sales service please see Jonathan Fisher. I have purchased a lot of cars in my life and this was by far the easiest experience. We worked over email for a few days and even decided to switch to a hybrid and he never missed a beat. He has an amazing personality
4.0
I bought a used vehicle from Pohanka Lexus and I was impressed by how knowledgeable the sales rep was about my car. There was no pressure to buy, but the sales rep worked with me after I decided to buy. The car was in mint condition. Negatives were, there is no customer service waiting area. Also, there was considerable pressure to buy an extended maintenance package, which I did not want.
5.0
After initially dealing with an inexperienced sales associate, Angel was able to get things back on track to order our 2025 Lexus NX 350h. She is a 10 year veteran of the dealership and it showed with her professionalism throughout the process. We were thrilled with the buying process and everything was very transparent. We highly recommend Pohanka and especially Angel!
5.0
Maren was awesome!!! Best sales person I have ever worked with. Gave me all the space I needed when shopping for a new car for myself. She was a huge help with answering all the questions I had. Sweetest person I have ever met when coming to car sales. She will not be breathing down your neck trying to get you to buy a car. Absolutely loved her and already love my new 4Runner!!!! Will be bringing my mom in when she’s ready for a new car and definitely asking for Maren to help her.
5.0
I love Lexus such a reliable car. My husband and I are currently car shopping for a family car. Must o say how pleased wit Matt. We were walking and he rapidly introduced himself with great pleasure. Answer all of questions. We asked him to see if we can take a look at the TX and never made us feel rushed, pressured or anything. What an amazing sales person. If your just looking to buy a car go to Matt Vasenko