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933 East Little Creek Road Norfolk, VA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

3.5

(68 reviews)

Most recent consumer reviews

5.0

from Robert Smith (Bobby), 5 years ago

By far the best place to purchase a vehicle.. herb Torah Kathy are the most down-to-earth and family-oriented people they have dealt with I have had my Avalon for a little over a month and any problem I had has been taken care of no questions asked I will be returning again for a Lexus you have a customer for life thanks again Best Way Auto

4.0

from Aaron Hernandez, 11 months ago

Initially I gave this place a one star. Due to issues I had with a sales associate handling a situation poorly and a car I just recently bought had an issues leaving me without a car. It's such a reflection about a business when they take a issue seriously and your grievances are heard. Everyone's concern when purchasing from a used car lot is getting a good reliable car and if we're being honest most used car places have a negative stigma already. However, the business owner Herb and an Associate Sandra made sure that my issues and concerns was dealt with. They didn't make me feel like I was just being a problematic client or was just someone trying to avoid making a payment. They understood where I was coming from and worked with me. Sandra was my main point of contact and kept me in the loop and I was able to make arrangements with as I got the car towed in. Most of all they honored the warranty they offer over the engine and got me back on the road FAST!

4.0

from Sylvia Moore, 10 months ago

I have been dealing with Herb since I got my first car .He's worked with me through any issues that have occurred with my car. And the staff has been very polite and I highly recommend to try Bestway Autos.