933 East Little Creek Road Norfolk, VA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
3.5
(68 reviews)
5.0
By far the best place to purchase a vehicle.. herb Torah Kathy are the most down-to-earth and family-oriented people they have dealt with I have had my Avalon for a little over a month and any problem I had has been taken care of no questions asked I will be returning again for a Lexus you have a customer for life thanks again Best Way Auto
4.0
Initially I gave this place a one star. Due to issues I had with a sales associate handling a situation poorly and a car I just recently bought had an issues leaving me without a car. It's such a reflection about a business when they take a issue seriously and your grievances are heard. Everyone's concern when purchasing from a used car lot is getting a good reliable car and if we're being honest most used car places have a negative stigma already. However, the business owner Herb and an Associate Sandra made sure that my issues and concerns was dealt with. They didn't make me feel like I was just being a problematic client or was just someone trying to avoid making a payment. They understood where I was coming from and worked with me. Sandra was my main point of contact and kept me in the loop and I was able to make arrangements with as I got the car towed in. Most of all they honored the warranty they offer over the engine and got me back on the road FAST!
4.0
I have been dealing with Herb since I got my first car .He's worked with me through any issues that have occurred with my car. And the staff has been very polite and I highly recommend to try Bestway Autos.