Betten Baker Buick Gmc Hudsonville

Kathleen

My husband Tony, and I just purchased a  new 2023 Envision from this dealership.  We love the car, and took it home.  When my husband, a retired, Navy veteran, mentioned that he would like to have a front bracket mounted on this car, to hold his Navy license plate, I called the dealership.  The service manager, Keith Cox, personally called me back, when he got wind of our request.  He told us to come in at our convenience, and he would mount the plate for us himself.   The vice president of Betten Baker here had authorized the installation at no charge, as well.
We went in this morning to have it done.   Keith welcomed us w a hug, a handshake, and a smile, thanking Tony for his service.  He personally did the work, and again, thanked us for coming into the dealership, and allowing him to help us.
This, my friends, is a dealership w friendly staff and an exceptional service manager.  I can't thank him enough for making my husband happy; not just for the work on the car, but the appreciation shown to him for his Navy service.  This dealership has HEART!

Chris Tennant

Amos was amazing to work with! He knew exactly what I was looking for, he knew my price range and found the perfect car! I was so hopeful to have the car bought and ready to take on a weekend trip and he made it happen! Came in on his day off so I could have the car for the planned weekend. He was straight forward, honest, funny and made the process of buying a car not stressful. Everyone at the dealership was friendly and seemed to be supportive of each other. It was a great experience and moving forward, I will buy any future cars and refer family and friends to Amos and Betten Baker.  Thank you so much for everything!!!!

Ryan Baldwin

Sam and Krysten were amazing to work with and got the deal done. When I stop for service they are there to say and Hi help with any questions. Mercedes in the service department is amazing works with me on getting the truck in for service on my schedule, when I’m out of town working.

Melisa Davidson

I recently had an excellent experience shopping for a car with Brian at Betten Baker. From the moment I stepped onto the lot, Brian was professional and had a genuine desire to help. He took the time to listen to my needs and preferences, guiding me through the entire process with patience and expertise.

He walked me through all of the options available. He was incredibly knowledgeable about the different features and models, patiently answering all of my questions and providing valuable insights to help me make an informed decision.

What truly set Brian apart was his transparency and honesty throughout the entire process. He never pressured me into making a decision and was always upfront about pricing and financing options. His integrity and sincerity made me feel confident and reassured every step of the way.

Thanks to Brian's exceptional customer service, I left the dealership feeling grateful for the outstanding experience. I would highly recommend Brian at Betten Baker to anyone in search of a car. He truly exemplifies what it means to be a top-notch salesman.

Ryan

Our experience at Betten Baker was nothing short of exceptional! From the moment we stepped onto the lot, Amos greeted us with a warm smile and genuine enthusiasm. His knowledge and professionalism were evident as he guided us through the entire car-buying process, especially in this financial environment today. What truly set Amos apart was his dedication to making the impossible possible for us. He went above and beyond to ensure we found the perfect vehicle that suited our needs and budget.

Additionally, Kristen made the payment process a breeze. Her friendly demeanor and clear explanations made navigating the financial aspect of our purchase stress-free. She patiently answered all of our questions and ensured we felt confident every step of the way.

Overall, Betten Baker provided us with outstanding service, and we couldn't be happier with our experience. We highly recommend Amos to anyone in search of a seamless and enjoyable car-buying journey. Thank you, Betten Baker team, for exceeding our expectations!

Betten Baker Buick Gmc Hudsonville

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