Big M Chevrolet

Daniel Glenn

I called and inquired about a vehicle. While talking to the salesman ( Jose ) he started getting loud and was very unprofessional. The salesman then hung up on me as I was talking.

UPDATE:
I called back after being hung up on from the first guy mentioned above and had another salesman Steven answer the phone. He was quite honestly the nicest most sincere person I've EVER dealt with. He not only made sure I spoke to a supervisor BUT made sure he took care of any questions I had in regards to the car I was inquiring about. After explaining my situation with the manager I began to work with Steven and in short he was AWESOME! And was a great experience. Steven was awesome to work with and quite honestly the best salesman I've EVER dealt with. The whole experience was smooth with this experienced salesman. I am deeply grateful to have worked with him and the rest of the team and BIG M has been great as well.

Thanks again Steven & Big M team for the awesome experience & making this smooth after the first bad initial experience. - lesson one bad experience doesn't reflect on the whole organization.

Brittany Laramore

Brennan was amazing to work with! He stayed late to help me find my new ride, and his dedication and assistance made the whole process stress free and enjoyable. Highly recommend Brennan for an excellent car-buying experience.

laney thompson

We had such a great experience buying a new car here! John was a great help when it came to getting the exact car we wanted and really helped us get a great deal!! The manager Josh was also great he really cares about getting you something you can afford and willing to work with you On your trade in value. Overall we walked away very pleased with our experience and the deal we got! Thanks John & Josh!!

Walter Wheat

I was very pleased with my last visit. The people who work at your dealership are always helpful and accommodating. John, your service manager, treats me like he would an old friend. I love joking with him. I was surprised at the price of a new battery, but that's the way things are in these times. My visit to your dealership was pleasurable. Thank you for your quick response and fine service!

Reginald Young

???? Five Stars! Exceptional Service at Big M Chevrolet! ????
I recently had my vehicle serviced at Big M Chevrolet, and I must say it was an outstanding experience. From start to finish, the service was top-notch, and I couldn’t be happier.
Jon, the service technician who assisted me, deserves special recognition. His expertise and attention to detail were remarkable. Here’s why I’m so impressed:
Knowledgeable and Efficient: Jon knew exactly what my car needed. He patiently explained the repairs and maintenance required, ensuring I understood every step of the process.
Customer-Centric Approach: Jon’s friendly demeanor and willingness to go the extra mile made all the difference. He truly cares about customer satisfaction.
Smooth Process: The entire service experience was seamless. Jon ensured that everything was done efficiently, and I left the dealership feeling confident in my car’s performance.
In summary, Big M Chevrolet has won me over as a forever customer, thanks to Jon’s exceptional service. If you’re looking for reliable auto care, I highly recommend visiting Big M Chevrolet and asking for Jon—you won’t be disappointed!

Big M Chevrolet

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