3232 Harper Rd Indianapolis, IN
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(2769 reviews)
5.0
Our salesman Corry Caldwell did a great job understanding our needs for our new 2024 Hybrid Grand Highlander. His professionalism & attention to details ensured the delivery experience. Thank you very much Corry.
4.0
Good quality and caring service, and friendly and knowledgeable rep (Adam). I’m happy with the outcome and the cost. The only things I would like to have seen different are faster service (it took one hour and 45 minutes for what should’ve taken 30 minutes), and when the alignment was recommended they should’ve taken a measurement first to see how far off it was before making a recommendation to do the work. But at any rate, I will not hesitate to go back to Bill Estes Toyota for service.
5.0
I shopped online and found a used Nissan Rogue. I called and made an appointment with Carlos to come see it after work. Once he finally located the keys I test drove it and knew it was the car for me. I explained to Carlos and Jordan my situation as far as waiting for the status on my wrecked car to be completed. They were very understanding and suggested I put a down payment on it secure it while I waited on my insurance. I wanted to use that money from my wrecked car for the down payment on the Rogue. What started out as a couple of days wait, turned into 11 days. I kept them updated every few days on the progress. Jordan and Carlos were very patient and understanding. Finally the day before Thanksgiving I came in with the money to purchase the Rogue. Carlos had the vehicle cleaned, gassed up and ready to go. It was a pleasure working with Carlos and Jordan. I will definitely buy another vehicle from them. The really made my experience great!
5.0
My husband and I meet with James who helped us find the perfect van for our family! Very easy to work with and straightforward communication and after visiting several other dealerships prior to here it was a big difference that made buying a car not miserable! Highly recommend going to Bill Estes Toyota and asking for James!