We just completed our purchase of a CPO Volvo from Bill Kidd’s Volvo. The entire process from the initial email to us driving off the lot was professional and flawless! Not living in the Maryland area we needed a sales representative we could heavily rely upon. Sam, our sales representative, from the first phone conversation was exceptional, knowledgeable, honest and detailed oriented. Not one detail was overlooked in making this the simplest auto purchase transaction we have ever experienced. We also had the pleasure of meeting Jared, the finance manager. Jared is a delight to work with and will brighten any transaction. Signing documents has never been so enjoyable. We absolutely would recommend Bill Kidd’s to all wanting to purchase a Volvo.

I purchased a 2024 service loaner with about 5K miles on it. At purchase time the price was right and the sales process was straight forward. (Best of all they did not waste my time with a protracted finance/purchase session and did not push any upsells.) A few days after I got it home I noticed a small cosmetic problem with the car. I felt stupid for not noticing before I drove it off the lot and I postponed contacting them. A month later I got around to contacting them with a separate question and I mentioned the cosmetic problem. They were understandably guarded in their response (how were they to know I didn't cause the problem), but invited me to come in. After taking a look at the problem they offered to fix it at no charge, and also decided that they had not cleaned and detailed my car sufficiently before delivery. They sent me off in a loaner. When I returned after work the car was sparkling and the cosmetic problem had been fixed. I highly recommend salesperson, Debbie Skipper and the customer care provided by the manager, Andy MacCord.

Had an excellent experience at Bill Kidd Volvo specifically working with Sam and Andy. They worked diligently to get me a great deal on a new lease! Would highly recommend them and Volvo if you’re in the market for a new car! Thanks again!

Stopped in here recently to get some info on XC40s. Carter was my salesperson, and he was fantastic. Not pushy at all (which I HATE), extremely knowledgeable about the product, friendly, and went above and beyond to make sure I left feeling comfortable to make an informed decision all while being offered a great deal on a vehicle I was interested in.

Very good cars and sales experience here. Everyone in each department is great and genuine. The managers as well are very honest, friendly and there to create the best experience. My daughter loves her suv and she also enjoyed the whole experience. When we were at carmax in Pa, they treated us like a number and were not very friendly. We didn't buy anything there and she also didn't enjoy being there at all. Volvo had a perfect pre owned Acura Rsx that she is in love with and drives like a new vehicle!