1621 S. Garfield Ave Traverse City, MI
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(1,157 reviews)
5.0
The Bill Marsh dealership is truly excellent. I would especially like to compliment the service department. I brought my former car there for regular maintenance and occasional repairs. I always got quick, efficient service and the knowledgeable service team were pleasant and helpful always. Brent my sales agent for my new car was terrific and easy to work with. He assessed my needs and recommended the perfect car. All the paperwork was done easily and he spent lots of time with me to help orient me to the new car. There is no question that I will work exclusively with Bill Marsh in the future.
5.0
This was our second car-buying experience at Bill Marsh. We came back because of our pleasant experience the first time, and this last visit was even better than the first. Brent Hallett, our salesperson, and I started with a phone conversation. Then we visited for three test drives. Then, we began comparing the prices of the three potential cars. Brent and Tim Berger could not have been more helpful. They were responsive to our many questions and always friendly. We feel like we really got the best car for us and at a great price.
5.0
This was the easiest and most comfortable experience I have ever had at a dealership. Jeff and Don made me feel supported and heard and worked with me to get my monthly within my budget. I am so happy to have worked with them and will absolutely return next time I need a new vehicle.
5.0
From the moment I called the dealership to the time I picked up my new car all the staff was extremely friendly. The dealership was recommended by a family member who recently purchased a vehicle there. My sales associate was very understanding in what I needed and wanted in a vehicle and my situation. He answered all my questions and went above and beyond in making my purchase easy as possible through email or text and over the phone. He was very friendly and easy to talk to. I would definitely purchase another vehicle from Mark. Thank you for making my experience and purchase so easy.
5.0
My husband and I have been coming back to Bill Marsh for a reason, the service we receive is outstanding! For over 15 years we've only worked with Eric Cram for our sales because he understands us, finds a vehicle that fits our need, and we love his personality. The service department is accommodating and we love to walk in to a place where they know us by name.