Bill Pearce Volvo Cars

Michael Harrison

Jared, Michelle, and Michael Sanderson are amazing people, amazing service advisors, and the reason I keep coming back to Bill Pearce Volvo time after time.

When service advisor Michael left I thought we were done.  The day I found out Michael left the service department was the first time in my life I asked for a cash offer for my beautiful, reliable, and loved Volvo.

But then Jared came; he gave me hope.  After the first day I had fallen back in love with Bill Pearce Volvo service.  Jarad is an amazing guy.  He knows everything I don’t need to know about my Volvo; and is always honest with me.  ONE SINGLE TIME I thought I was smarter than Jared and got the basic service.  A month later I was stranded on a bad side of town because a spark plug that would have been replaced by the recommended service had failed.  It cost me far more cash and peace of mind than the recommended service would have ever cost me.  Listen to Jared, he knows exactly what he is talking about.

Michelle is amazing.  Today she made me feel more human than I had ever felt in Bill Pearce Volvo.  I always thought I knew Michael Sanderson, and hope I still do, wherever he is now.  But today Michelle learned more about me than anyone apart from family has ever cared to ask.  She is perfect.  I left feeling better than I came in.

Bill Pearce Volvo truly has assembled a team of talented, professional, and genuinely-caring people.

— Michael

Corallyn Story

I want to give a BIG SHOUTOUT  to Bill Pearce Volvo in Reno. I was out of my home state on a road trip when I experienced some issues with my vehicle. I looked up the closest Volvo dealership and gave them a call. I got in touch with their service advisor Michelle and she told me to come right in. I was surprised since it was getting toward the end of the day on a Friday, but as soon as I got there I met with Michelle and she immediately made me feel taken care of. I really can’t say enough good things about the service I received, from Michelle’s customer service to the time and attention the service technicians gave to my vehicle as well. I have never received better service and I will consider returning here for future services because exceptional service like this is truly hard to find these days. Thank you to everyone over at Bill Pearce for taking care of me and my Volvo!

Paul Joseph

Absotively LOVE my Volvo's!!! I have owned Volvo's on n off throughout my whole life 1st Volvo was when I was 16! Bill Pierce sales guys were very knowledgeable n pleasant 2 chat with, also the young man n the parts dept went over n above 2 look up a part I was inquiring bout. If ya own a Volvo, these folks r spot on ????

Aatif Rahman

I recently just bought from Bill Pearce Volvo. Outstanding customer service, and my sales consultant Terril Pardini did a phenomenal job through the whole process. Car buying can be very difficult and confusing, but i have never had such a great experience that i had with Bill Pearce Volvo.

Bill Pearce Volvo Cars

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