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10500 Nw 12th Street Doral, FL

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.4

(2555 reviews)

Most recent consumer reviews

5.0

from Ar sridhar sadana, 3 months ago

Had best experience while buying first car. I went to several dealers around the Miami but ended up buying here because of the Ivan (sales person). He spoke so nice and he is patient in showing the cars and explaining each and every detail. I got very much satisfied the price too. They are no match to other dealers.

5.0

from Adriana Perez, a month ago

It was a an amazing experience overall everyone was extremely patient and helpful. A special thanks to Yosdany for making it such a fast process and helping me get the perfect car for me, he is truly the best I would recommend him to everyone. I would also like to thank Gabriel for assisting and assuring I got the best deal possible he is also very informative and helpful. Overall I am more than satisfied the Nissan staff always manages to exceed my expectations. Amazing customer service and amazing quality care.

5.0

from Joa Pernia, 2 months ago

Great services, amazing team, I would like to thanks Mr Braulio Castro for his service and help, highly recommend ????

5.0

from A Martinez, a month ago

Met my expectations and were friendly. Fast sales and finance. No stress. My finance manager Barrera was very fast and worked with me leading to the least amount of hits on my credit and coming out with what I was looking for. The GM very friendly and was aware of the deal and assist. Great team and selection of vehicles

5.0

from Janice Cruz, 2 weeks ago

I recently had the pleasure of purchasing a vehicle from Bill Seidle, and I must say, the experience exceeded all my expectations thanks to Ruben Castillo. From the moment I walked into the showroom, test drove, sat down and went over the numbers, to the moment he delivered my new car and everything in-between and thereafter. Ruben displayed how he cared for the customers in front of him by offering each of us a bottle of cool water right as we came in from the test drive. Although it was a small gesture, it made a big impact and a great impression. Ruben was attentive, accommodating, knowledgeable, efficient, and genuinely committed to ensuring I had a positive experience. Not once did I feel pressured to make a commitment of any kind even after showing real interest in the car and seeing the numbers. There were no shady sales tactics or sense of urgency that the deal I saw was only valid right then and there - as I had experienced just an hour before at a Toyota dealership. What I came for is what I got and beyond. I also got a follow up call from Nancy the next day who was also very efficient and truly made me feel that I was a valued customer, by doing all she could to get the answers I needed and ensured channels of communication were open and effective. What truly set Ruben apart was his exceptional customer service. He was friendly, professional, and went above and beyond to accommodate my schedule and preferences. The entire process, from test driving, finalizing the paperwork, to him driving an hour away to deliver my car was smooth and efficient. He was also in constant communication with me, even on his days off and was willing to go out of his way and sacrifice his time off for me to get my car - just amazing! Furthermore, Ruben ensured that I fully understood all the features of my new car before parting ways. I highly recommend Ruben Castillo to anyone looking to purchase a vehicle. His dedication to customer satisfaction and his passion for what he does truly make him an outstanding salesman. He's been an all round pleasure to work with. Thank you, Ruben, for making my 1st brand new car buying experience a memorable and enjoyable one!