2801 N. U.s. 31 South Traverse City, MI
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(106 reviews)
5.0
The entire team at BMW provided exemplary service and deserves recognition! From Dave listening to my story and making things happen, to Nicole who not only answered every question but made me laugh along the way, to Mike who made the paperwork painless and easy, to Jeff and Ken in service and everyone in between...THANK YOU! It truly does feel like a family around here! And I'm so thrilled to be a part of the BMW family!
5.0
Held car without a down all via email and phone calls. Most of all we both loved Patrick! He is Truly a BMW Genius and is a very polished professional. He need to be part of any completed sales at your dealership. Joe was a great guy, no pressure to buy and we had great conversations about cars in general.
5.0
The service department at BMW of Traverse City is far and away the best in the business. Having the service manager come out and walk through my vehicle inspection point by point is a hallmark of your dealership. The level of care and detail is above all others I have dealt with. My salesman chatted with me while I waited. The receptionist could not have been more helpful or friendly. This dealership is what others should model themselves after. It is so refreshing to have a "car guy" talk to me about my car like he would talk about his own. I tell everyone I can about you good people and will continue to do so. Thank you to everyone in this organization!
5.0
BMW Service Department is by far the best service department I have ever worked with. They provide over the top personalized service. Thank you BMW Team.