Bob Johnson Alfa Romeo Of Rochester

Marni Millet

Bob Johnson, Alfa Romeo Service Dept is awesome!

Brad, always available when I call or email and it’s typically when I’m in a pinch. Brad goes above and beyond, and helps me to safety, while also getting my car fixed, and setting me up with a loaner car, as well.

Patrick runs a tight service dept overall and I couldn’t be more satisfied with their service.

Sean Jones

Great car, love my Alfa! Great salesman, Ian was great! What's important is what happens after the sale has been made though. I was a lexus guy, I still love them and own one but I wanted something different. Even though I never had a problem with lexus or service. Service after the sale is very important, I haven't had any mechanical issues so far in 10 months with my Alfa. I have however have had warranty issue, waiting going on about 3 weeks for a response or a call from the service or parts department. I've left messages, emailed pictures and also spoke with Alfa customer care. 2 Stars because I knew the car was great so the salesman didn't need to sell me (he was a good salesman). The service... I haven't recieved a call on the issue or an update.  2?

Update: 3 weeks later, still horrible communication and my issue is not resolved. It has been 5 weeks I have been waiting for a simple issue to be fixed. You shouldn't feel this disappointment after spending your hard earned money 1?

First two years were rough but since service has been, great and I'm happy with they time they have taken to correct all my issues.

Thank you!

In May (2017) I bought an Alfa Romeo Guilia sedan from Dorschel Alfa Romeo/Maserati.  The overall shopping experience was professional and cordial.  All information I requested was supplied in a timely and professional manner.  I worked with Matthew Sherman and Frank Citro who were both absolute gentlemen during the process.  Obviously, I didn't have a lot of choices of dealers in terms of dealing with Alfa Romeo but found Dorschel to be excellent and an acceptable distance from my home if service issues should arise.

Now, about the car.  I have bought and leased cars many times over the past 20 years...but for the first time ever...I actually own a car that I LOVE!  I love the way it drives, the way it looks, the way I fit in the seats, the overall build quality of the car.  The engine and transmission are so buttery smooth.  The car has so much soul and passion I'm on the verge of tears when I drive it.  My BMW 328XI was a great car but didn't invoke the level of emotion out of me when I drove it or looked at it.

It is obvious that Alfa Romeo did their homework and took their sweet time getting this car to the United States and for good reason and I want to apologize to Alfa for the multiple emails I sent to Italy over the years basically saying "hurry the hell up!"  I remember as a kid just drooling over the Milano and 164 sedans and to now finally be driving one is pleasurable beyond words.

I will probably never get rid of this car unless Dorschel makes me an offer I can't refuse in a few years.  Alfa Romeo and Dorschel have also been great in regards to communication post-sale and follow-up has been more than appropriate.  Again, Alfa has done their homework and executed this launch brilliantly.  I think people need to be aware that this car is a stunning value with a starting sticker price in the high 30s.  The car comes with an impeccable list of standard features as to not disappoint the buyer who is looking at a more entry model.  I'm noticing that Alfa Romeo is offering some stunning 24month lease deals now, which they weren't offering at launch time...but that's the price you pay for being first.  The Alfa Romeo Guilia is a stunning vehicle.....enough said.

Linda Pariseau

Love my car. The salesman was knowledgeable, helpful and easy to deal with. Received a wonderful deal and I am enjoying my car. Would recommend them.

Carls Place

Elegance at it's best with unique styles and creature comforts to satisfy everyone

Bob Johnson Alfa Romeo Of Rochester

Found 3 cars for Bob Johnson Alfa Romeo Of Rochester

Make

Mileage & Year

Price & Payment

Deal Rating

Body Type

Exterior Color

Interior Color

Fuel

Drivetrain

Features

Cylinders

Other nearby dealers