Bob Johnson Volkswagen Of Watertown

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Tori Barber

They always go the extra mile to help and make sure I am satisfied! They squeeze appointments in for me so my life isn’t interrupted by not having my vehicle. The communication is wonderful. Brian follows up through the whole process. On top of the great customer service Brett and all the other mechanics do great work!

Matt Clark

I was a bit late for my appointment. Typical day for me. The Service Manager bumped my appointment by 30 minutes so that I wasn’t really late. He got me in right away and was very courteous. I spent some time speaking with one of their sales professionals. He answered my about the. 2024 Atlas and the time flew by. Next thing you know my service appointment was over. Great people at Bob Johnson VW. Especially the General Manager. Now that guy is the best. He seems like an old friend. I would recommend this place to all my family and friends!

Matt

Service department is excellent, I was late for my oil change due to road closures and they were very accommodating. Tire packages are priced competitively! Both visits have been top notch.

Penny Johnson

I was traveling back to Buffalo and I got a flat tire. Needed to have it fixed before leaving Watertown. Brian the service manager saw I was upset. Took the matter with great concern of my situation. He got me in to service to fix the tire. Randy the tech went beyond made feel like part of the family. They made my day got my car right in. My problem solved  and on my way back to Buffalo. Bob Johnson you have a great team working for you in Watertown..

Johnathan Beebe

Gerard, the service manager was and is by far the most knowledgeable,  professional,  courteous and kind dealership employee (and person overall) whom I have ever met.  I will purchase my next vehicle from this dealership 100%.  Fact.

Bob Johnson Volkswagen Of Watertown

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