2355 Lafayette Rd Portsmouth, NH
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(450 reviews)
5.0
I had a great buying experience at Bournival Jeep. Very friendly, courteous and there was never a hint of pressure. What sold me was a drive through their snowy obstacle course in February. It made it easily over moguls, logs, rocks and up and over a snowbank. I bought out the lease at 3 years and am approaching 4 years of driving my Jeep Wrangler Sahara w/ V6 motor. I love its rugged good looks, removable hard top and interior. It turns on a dime. The only neg I have experienced is the water run-off at the end of the gutter, drenching your leg upon entry or exiting. A nature of the beast. Thanks Bournival Jeep.
5.0
I can’t say enough wonderful things about Bournival Jeep! Fred (salesman) and Jess (finance) are exceptional people and I recommend anyone who is looking for a Jeep (or even for a great place to go for service) go to Bournival Jeep in Portsmouth NH!!!!! The entire process from the minute I was even just “thinking” about a keep until the day I took ownership of my Jeep I felt like they were solely focused on meeting my needs and that I was comfortable and happy with my purchase!! They made a “bucket list item” of mine become a reality! This dealership and the people there are… HANDS DOWN THE BEST!!!! I’ve never been happier with purchasing a vehicle!
5.0
Very professional and attentive staff, items that needed attention were done in almost exact time that was quoted at check-in; will continue to have my car serviced at Bournival Jeep.
5.0
I reached out to Fred after having a hard time with a dealership in CT. He was WONDERFUL!! From the very first phone call he was understanding, patient and absolutely on board to help me find just what I was looking for. Despite having a hard time with locating a Jeep I was interested in, Fred never stopped nor seemed defeated, he was always available to answer a call or text and I could not recommend him more! Upon arriving at the dealership (since I live in CT and the dealership is in NH everything was over the phone!) everyone was welcoming and kind and super fun to interact with. Coming from a customer service background myself I can appreciate good customer service, this however was EXCELLENT! Thank you again, Fred and the rest of the Bournival Team!
5.0
Loved the personalized details during the sales and pick up process. I usually dislike dealing with car sales but Fred and Jess made it so seamless. Everyone was friendly and upbeat! Loving my new jeep and look forward to the warmer weather with the top down!!