Brookbank Auto Exchange

james thomaston

I had a great experience with these guys. They worked with me to get my truck ready for pickup. I purchased from out of state. I have a general dislike for dealing with car dealerships. These guys were by far the best experience I have had. They sold me a great truck at a fair price. No hassles. I had a few items I wanted before purchase and was working on a tight time line as I was flying in to pickup the truck. Rick took great care of me. The truck was detailed to perfection and ready to roll when I arrived. I was in and out in under a hour! Thanks Rick. I got that badass F-250 back to Montana!

Tommy Simmons

Brookbank Auto gets a 5 star rating from our family. 12-01-2023, we make the 51 minute ride to the dealership because so many people gave great reviews on this lot. THEY WERE NOT WRONG! My son purchased an F250 from Rick which was probably one of the cleanest truck we have seen! This group takes pride in what they sale and it shows. The entire buying experience was the easiest I have experienced in all the automobiles I have ever purchased!
Worth the ride, worth the money, and definitely worth the experience! We will be sure to pass the word around about your lot!
Thank you Rick, we appreciate everything!!!

Robert Wall

Was a pleasure doing business with Rick at Brook Banks Auto Exchange. I thought I would never find the truck I was looking for. Cant believe I found this Dealer. I actually found them online thru a picture crazy how technology works now and days. From our first inquiry Rick was a great sales man handling all the details getting information over quick. Just made buying a new truck easy. I got a great deal on a 2009 F250 Super Duty . Im a proud Chevrolet owner but this truck is starting to make me a believer. 6.4L  turbo diesel truck with 63 thousand miles on and I tell you someone really took care of this truck. Everything worked out great if your looking to buy a Good truck Brook banks Auto Exchange get my recommendation. Thank you all for such great business at Brookbanks Auto Exchange

Joe harmon

Bought a truck from them a Lil over 2 years ago with the warranty.  Rear end starting making a noise so I took it to my local dealer and got it looked at.   Come to find out it needed all new bearings.   Called the warranty company and the sent there inspector out and the denied my claim due to water getting into it... i never had the rear end in water.   I called Rick and explained my situation to him and he was more than willing to talk to the warranty company and get me some assistance for the repair. I no longer live in the area down there and am 6 hours away now  but when it's time to get another truck he will be the first one I go to. The amount of service and willingness he offered 2 years after the purchase  was incredible.  Never have I ever experienced customer service  like that with anything I ever purchased.   Thank you rick!!!!

Brookbank Auto Exchange

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