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404 Summer Street St Fitchburg, MA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(78 reviews)

Most recent consumer reviews

5.0

from christos sardelis, 6 months ago

I have been customer of John and Chris for years now, whether it was my first vehicle purchase of a Ford Windstar minivan when my kids were tykes to having my vehicles serviced. I have found my "forever mechanics"! The thing that got my attention was their honesty. I would bring a vehicle in and think it had a certain issue, these guys stepped right up and said, "you don't need that", "this is the issue." On more than one occasion they saved me a boatload of money.

5.0

from Heidi Ludwick, a year ago

I contacted Brownell Auto Sales & Service after I saw them on a registered list from my insurance agency to get my car repaired after an accident. John, Chris and the entire staff is fabulous. They were able to get my car towed there the same day i called an inquired about fixing it. The we're extremely helpful with my situation as well. My car came out absolutely flawless. I DEFINITELY made the rite choice by calling Brownell! I'm extremely pleased!

5.0

from Brett Sulzman, 10 years ago

My family has been taking our vehicles for repairs to Brownell for years and they always do a great job with good prices. The mechanic Billy can fix absolutely anything! I recently decided to get a pickup truck and they gave me a great deal. Everything went smooth with no problems. They helped me get really good financing too. I can't recommend them enough.

5.0

from David Ennulat, a year ago

Brownelles Auto Sales & Service is a great auto service center. Nate always takes those extras steps to make sure that all my vehicles are running smoothly and he catches minor issues and addresses them before they become major headaches!!

5.0

from Cheri Taje, 5 years ago

We can’t thank the owner John enough for helping our son. He goes to FSU and we are two hours away so we were looking for a trustworthy place for him to take his truck to have his brakes repaired. When I called and spoke to John he didn’t hesitate and told me to send him over so he could meet him and take a look. He not only took a look but he hopped in the truck and went for a ride with our son to feel how the brakes were. That gave us peace of mind because when once he saw how bad they were he suggested our son not ride the truck until he dropped it off to be serviced. We highly recommend Brownell’s and will definitely use them again when needed!! Excellent staff & Service!!