1100 Interstate 45 South Conroe, TX
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(2,039 reviews)
5.0
My Salesman Josh was entirely attentive to my questions/truck search! Not only did I purchase a new truck, my Son in Law did as well. Josh took care of both of us with impeccable customer service! Thank you Buckalew!
5.0
Great environment and very professional all around from the sales point up to the services. Me and my son we appreciated sense we have two Trucks a month a part of the each other of the purchasing .
5.0
Josh did a great job working with us and getting the truck we needed. I appreciate the straightforward pricing. They didnt do like many places and try to throw a bunch of rediculas charges for stuff you don't need, and didn't ask for. Very happy with the experience and the truck. I have been a Toyota guy for years, but we made a good deal for our Chevy.
4.0
My boyfriend and I have waited a couple of months to put this review just because we were trying to get the dealership time to fix the problem, but we bought our 2024 Chevy Trax last September and we have been having problems with it since the second week we had it. It makes a loud base sound with or without the radio on the dealership knows about this . They had our car for a week and the only answer we have gotten is they don’t know how to fix the problem. They also said that they reached out to manufacture and when they hear something back we would. We have done research on this problem and apparently it’s an issue with a lot of the Chevy 2024 Traxs so if you are going to buy one be aware that it’s a possibility yours might do the same thing. Our biggest issue is we have been trying for months to get in contact with the collision manager to reach back out to us for an update and nobody calls us back . Definitely feel like we been ignored and that is a horrible feeling. Update: Donnie Buckalew reach out to us and had our Chevy fixed . Thank you so much.
5.0
Mike Cruse was an amazing car salesman. I really enjoyed my time at Buckalew. All of the staff was really friendly and nice. Jeffery, Billy and Randy were really nice as well. They really stood out with their friendliness. Stan was absolutely great with explaining everything and making sure I was good to go. If you’re needing a car I would highly suggest going to Buckalew and asking for Mike Cruse!!! Mike went above and beyond to make my car buying experience enjoyable and amazing!!!