Buick Lakeland

Greg Gjerde

Mathew was very comfortable and understanding he was very polite and I highly recommend him and this dealership if you are to purchase a car.

Update : Matthew , Steven and the whole dealership once again delivered with a very professional, polite and comfortable manner. I ended up trading a vehicle( Buick Encore GX ST 2024) for another vehicle that has much better features  and was more fitting for my personal experience ( Buick Envision Avenir 2021 ) and for a fraction of the cost! If you are looking to trade a vehicle then I highly recommend this specific dealership. The service center was a breeze as well very easy to work with and provided all the information about the car and what was worked on more depth then other service centers I have been too prior and I value them highly for that and while I waited in the waiting area I had coffee and donuts for free what a bonus!!   Overall I would Definitely recommend Buick Lakeland for your car service, your car trades and your car purchases used or new Matthew and Steven may most certainly help you !!

10/10 stars ?

Salma Popal Lawrence

Derryl Jones and Joel (detailing crew) thank you for such an amazing experience and deals! Thank you for making this process fun and exciting. 10 out of 10, this team really helped us find what we wanted and buy it with ease, worked with us about pricing then out the door with a car.... Thanks, lakeland....we drove an hour to yall so worth it!!! ????

Kieron Davis

What a great place to do business with. From the first phone call with Elmer (GM) to Jake the sales rep to Jessica in Financing, it was a wonderful experience. I would highly recommend them to everyone. Looking forward to dealing with Lakeland Buick (SBC - Subaru, Buick, Cadillac) for years to come.

Miguel Morrobel

First time customer here.
My experience began when I needed to change my car battery due to it failing me. I was able to quickly make an appointment for the next day without any hassle. Upon arriving I was greeted by Wendy at the service desk and we quickly discussed what needed to be done. After leaving my vehicle for a few hours and getting serviced I was able to receive it that same day but was faced with another issue which was CHECK Engine light came on. I called Wendy back and she instructed me to come back and they would look into it and provided me with a complimentary vehicle. Took approx 3-4 days to figure out the problem but it was finally resolved . Wendy was really apologetic and provided great customer service because she understood that my Buick had no prior issues with check engine light coming on and she quickly escalated my whole experience to her manager and they both agreed to wave any extra charges.

I believe that the customer satisfaction that I have with the dealership outweighs the few trips I had to make to the dealership to find out that the problem wasn't solve. I thank them for their great service and providing me with details of what was happening. I will definitely come back and bring my vehicle here everytime!

Meg Shephard

What a great experience with the entire  Buick sales team!  One team member in particular Matthew S was outstanding , from the initial meeting right up to the delivery of our new Buick  Envista. We highly recommend    Matthew if you are in need of your next vehicle

Buick Lakeland

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